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Translate Invest in Success is an exciting new program designed to develop and inspire front-line staff in their role at your institutions. This program is an investment in your front-line staff by providing them foundational knowledge and skills for success in their roles and as contributors to the success of their institution. Your front-line staff are vitally important to an institution’s success so invest in them today!
Program Objectives
- Lead as an individual contributor by developing the skills that make you an invaluable asset to your team and organization
- Demonstrate effective communication skills
- Identify strategies and actions for working effectively with others
- Maximize individual strengths for successful outcomes
Program Outcomes
- Reduce conflict and improved overall productivity within the team and department
- Improve individual competence through consistently good performance evaluations and supervisor feedback
- Increase in overall individual satisfaction and engagement in the team and department
Program Design
- Two Track program – each track 8 hours of facilitated delivery
- Interactive design of lecture, videos, and individual/group activities
- In-person or virtual delivery
Track 1: You as an Individual
Understanding and developing behaviors that enhance you as an individual and a contributor to the institution
- Leading Yourself – learn the value of investing in yourself and leading yourself to personal success in the organization
- Emotional Intelligence – assess your emotional intelligence level and explore how you can better handle emotions productively and cope with new situations as they arise
- Build the Trust – distinguish your role in building trust with colleagues to decrease distrust and tension and to create an efficient and successful organization
Leading Yourself
- Define personal empowerment and an individual’s role in empowering self and others
- Recognize personal and common barriers to taking initiative
- Identify own unconscious biases and its impact on your success
Emotional Intelligence
- Define emotional intelligence
- Assess your emotional intelligence
- Explore handling emotions in a productive manner
Building Trust
- Recognize how trust in the workplace affects results
- Identify common workplace barriers that can break or build trust
- Apply skills to foster open communication, and build and maintain trusting relationships
Track 2: You and the Institution
Developing key skills that make you an invaluable asset to your team and institution
- Understanding Bias – explore individual bias and its impact on our workplace relationships
- Effective Communication – learn the basics of good communication in the workplace to enhance the positive impact you have on others
- Building Relationships – understand the importance of developing and maintaining effective relationships with others in the workplace especially your own supervisor and teammates
Understanding Bias
- Define unconscious bias in the workplace
- Identify bias in the workplace
- Identify strategies for mitigating bias for an inclusive workplace
Effective Communication
- Identify the four building blocks
- Identify common communication situations and challenges
- Apply skills for effectively communicating
Building Relationships
- Identify critical work relationships
- Identify characteristics of a good team and team member
- Explore tools for building relationships with your work team
Upcoming Events
No events currently scheduled. Check back for more events soon.
For information on this program contact David McCabe, Director Professional Development / Virtual learning.
