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CFaR Report: Performance Management through Service Quality Perspective

This newly published CFaR report takes a look at the service provided by facilities management professionals at educational facilities, and how to measure the overall quality of the services provided. As educational facilities professionals, we are the stewards of customers’ experiences. In response to the ever-changing needs of our customers, the quality of service we […]

APPA 2025 Spring Conference: Call for Session Proposals

Are YOU In Step with Education/Facilities Management Challenges & Trends? We invite you to submit a proposal for consideration to share your knowledge and present at APPA’s 2025 Spring Conference. You will present to hundreds of your fellow educational facilities management leaders in New Orleans from April 9 to 11, 2025. This will be an engaging […]

Member Spotlight: CU—Boulder Converts Unused Computer Lab into Gaming Lounge

In January 2024, the only campus-centered gaming lounge opened in the State of Colorado, on the campus of the University of Colorado—Boulder. The facilities department of CU—Boulder converted the 1,275-square-foot unused computer lab into a gaming lounge in less than one year! Click here for more information. APPA is looking to share stories from member […]

BOK Chapter Update: Change Management

The Change Management chapter has been updated in the Body of Knowledge (BOK). It appears in Part I: General Administration and Management. Many thanks to the author, John Morris, for this update. We have all heard the adage that the only thing constant is change. It turns out that this statement is accurate. In fact, […]

Submit Your Nominees for APPA’s 2025 Awards

Do you know someone passionate about APPA? Would you like to recognize your colleagues’ outstanding achievements? What better recognition for a facilities peer or colleague than to nominate them for an APPA award! The 2025 Awards Program recognizes excellence in various areas, including leadership, management, sustainability initiatives, and effective and innovative practices—at both the individual and institutional levels. […]

BOK Chapter Update: Building Architectural and Structural Systems

The Building Architectural and Structural Systems chapter has been updated in the Body of Knowledge (BOK). It appears in Part II: Operations and Maintenance. Many thanks to the author, Steven Thweatt, for his update. The question of maintenance of building systems is covered in this chapter, which explores such topics as general building systems, mechanical […]

CFaR Report: Custodian Impact on Student Success

This newly published CFaR report demonstrates how custodial operations are essential to many workplace issues—health, attendance, performance, and morale. In the higher education world, custodial services play a small but critical part in the story of student success that campuses should be aware of. Regrettably, the custodian’s story is one that is often overlooked and […]

Meet One-On-One With APPA’s New President & CEO at Regional Conferences

In his Message from the President, new APPA President & CEO Lalit Agarwal announced he would attend all APPA regional conferences this fall. While at each regional conference, Agarwal is setting aside time to meet one-on-one with institutional and business partner members. APPA invites attendees to take this opportunity to schedule a 15-minute conversation to share […]

Member Spotlight: Northwest Missouri Embarking on Energy Infrastructure Upgrade Project

APPA Member institution Northwest Missouri State University in Maryville, MO, is embarking on a three-phase project to transform the university’s energy infrastructure. With a projected cost of up to $105 million, it is the largest capital project in Northwest’s history. The university is partnering with multiple construction and engineering entities to upgrade energy distribution, domestic water, […]

CFaR Report: Examining Benefits Realization Management in University Capital Projects—Early Observations of Current Practices

The newly published CFaR report (click on the button below) summarizes a study that provides preliminary observations of the state of Benefits Realization Management (BRM) in the context of university capital projects. The study uses a survey tool to seek: i) evidence that universities are using Benefits Realization Management methods, and ii) evidence that universities […]

Facilities Accomplishments at Your Institution

Has the facilities department at your campus done something recently that you would like to make others aware of? If so, please let us know by filling out the form below. We want to feature the great work done by our members and their institutions! Questions? Contact the publications department.