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Publications Catalog

Bookstore Publications Catalog









APPA's Top 10 Sellers


General Administration & Management Products

[E-Book] Operational Guidelines for Educational Facilities: Custodial [E-Book] Operational Guidelines for Educational Facilities: Custodial.
Author: Alan S. Bigger, editor-in-chief; Casey J. Wick, Custodial Task Force Chair


APPA’s popular book series, Operational Guidelines for Educational Facilities, is now available in an easy-to-access, easy-to-use e-book format.  The e-book can be read on your computer, tablet, or smartphone and requires an Internet connection.  The new “flip-file” e-books allow you to easily navigate to the chapter or section you need, and the text is completely keyword searchable. NOTE: E-books are not downloadable or printable.

Certain voluminous appendices in the Custodial book (room matrices and audit forms) are not included in the e-book, but instead are linked directly from the text to a website for easy review or printing.

Fully revised and updated.  Recalculated times for 33 standard room categories; 21 chapters; 7 appendices, including an extensive glossary and room/time matrices.  Recognized by the U.S. Green Building Council - 1 point toward LEED for Existing Buildings, Operations & Maintenance.  

To order the hard copy version of Operational Guidelines: Custodial, go here.
Also see the APPA Custodial Guidelines/CleanOpsStaff Package, which includes a free copy of the printed publication.

E-Book, 356 pages, ISBN 1-890956-80-5, Item A764-E
$ 110.00 (Member Price: $ 85.00)

Date Published: 02/01/2014
Note:

Third edition of popular APPA custodial staffing guidelines publication--now available in a mobile-friendly format.


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[E-Book] Operational Guidelines for Educational Facilities: Grounds [E-Book] Operational Guidelines for Educational Facilities: Grounds.
Author: Alan S. Bigger, editor-in-chief; Tom Flood, Grounds Task Force Chair


APPA’s popular book series, Operational Guidelines for Educational Facilities, is now available in an easy-to-access, easy-to-use e-book format.  The e-book requires an Internet connection and can be read on your computer, tablet, or smartphone.  The new “flip-file” e-books allow you to easily navigate to the chapter or section you need, and the text is completely keyword searchable. NOTE: E-books are not downloadable or printable.

Fully revised and updated.  Includes 5 Levels of Service for 6 standard spaces; 9 chapters; 4 appendices, including an extensive grounds/landscape operations glossary.

To order the hard copy version of Operational Guidelines: Grounds, go here
Also see the APPA Grounds Guidelines/GroundsOpsStaff Package, which includes a free copy of the printed publication.

E-Book, 225 pages, ISBN 1-890956-81-3, Item A765-E
$ 110.00 (Member Price: $ 85.00)

Date Published: 02/01/2014
Note:

Second edition of popular APPA grounds staffing guidelines publication--now available in a mobile-friendly format.


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[E-Book] Operational Guidelines for Educational Facilities: Maintenance [E-Book] Operational Guidelines for Educational Facilities: Maintenance.
Author: Alan S. Bigger, editor-in-chief; J. Thomas Becker, Maintenance Task Force Chair


APPA’s popular book series, Operational Guidelines for Educational Facilities, is now available in an easy-to-access, easy-to-use e-book format.  The e-book can be read on your computer, tablet, or smartphone, and requires an Internet connection.  The new “flip-file” e-books allow you to easily navigate to the chapter or section you need, and the text is completely keyword searchable. NOTE: E-books are not downloadable or printable.

Fully revised and updated. Includes 13 chapters and 3 appendices, including an extensive glossary and bibliography.

To order the hard copy version of Operational Guidelines: Maintenance, go here

E-Book, 297 pages, ISBN 1-890956-82-1, Item A766-E
$ 110.00 (Member Price: $ 85.00)

Date Published: 02/01/2014
Note:

Second edition of popular APPA maintenance staffing guidelines publication--now available in a mobile-friendly format.


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101 Great Resumes 101 Great Resumes.
Author: Ron Fry
Now in a completely revised and updated edition, 101 Great Resumes is a necessary resource for anyone who needs tips on creating that eye-catching resume, or for anyone who simply needs a format to follow. This collection of resumes is designed to appeal to the widest audience possible, by covering the greatest range of formats, personal situations, and careers. In a job market that The New York Times called “the worst for college graduates in nearly a decade,” one in which the “job candidate is no longer calling the shots,” job seekers need al the help they can get! (Crisp Publication)

Softcover, 216 pages, ISBN 1-56414-628-6 , Item C417
$ 27.00 (Member Price: $ 17.00)

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101 Smart Questions to Ask on Your Interview 101 Smart Questions to Ask on Your Interview.
Author: Ron Fry
From what to ask, when to ask it, and the kind of answers to expect, 101 Smart Questions to ask on Your Interview gives every candidate, from the first-timers to seasoned pros, the practical information and advice they need to ace the entire interview…and get their dream job. (Crisp Publication)

Softcover, 192 pages, ISBN 1-56414-669-3 , Item C416
$ 28.00 (Member Price: $ 18.00)

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Accounting Cycle, The.
Author: Jay L. Jacquet & William C. Miller Jr.
Written for the beginner, this concise guide maps out the accounting cycle: balance sheets, income statements, ledger transactions, trial balances, and closing entries. Ideal for small or new businesses, this book explains single-entry and double-entry accounting and cash versus accrual accounting.

Softcover, 110 pages, ISBN 1-56052-667-X, Item C471
$ 28.00 (Member Price: $ 18.00)

Date Published: 2002
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Achieving Job Satisfaction Achieving Job Satisfaction.
Author: Crisp Publications
Are you getting as much satisfaction out of your job as you should? This book will help you determine your level of satisfaction and then it will assist you in making positive changes to increase both your satisfaction level and quality of work.

Softcover, 38 pages, ISBN 1-56052-257-7, Item C419
$ 28.00 (Member Price: $ 18.00)

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Achieving Results Achieving Results.
Author: Lorna Riley, CSP
In this title from the "Fifty-Minute" Book Series, you will learn how to achieve personal excellence through a four-pronged process. Known in the book as Home, Help, Challenge, and Prize, they are your keys to building a winning personality and ultimately, getting what you want in life. (Crisp Publication)

Softcover, 112 pages, ISBN 1-56052-609-2, Item C380
$ 28.00 (Member Price: $ 18.00)

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Air-Conditioning System Design Manual.
Author: Walter Grondzik

This manual fills the void between theory and practice found in the typical academic course or textbook. It’s an excellent resource for entry-level engineers to get up to speed fast on the most commonly found HVAC applications. Features include:
• A strong applications focus
• Extensive material dealing with the design process, indoor air quality, and green design
• Appropriate for use as a senior or graduate level HVAC design text

Hardcover, 410 pages, ISBN 978-1-933742-13-7, Item F325
$ 90.00 (Member Price: $ 76.00)

Date Published: 2007
Note: Published by ASHRAE
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Americans With Disabilities Act Americans With Disabilities Act.
Author: Mary B. Dickson
This book is designed to help managers cope with the increasingly complex legal issue facing them in today’s business environment. In today’s workplace the concerns for individuals and their rights has come to our attention so it is important to be in compliance with the American Disability Act. Managers will learn how to enhance the performance of their employees with disability and contribute to their organization overall productivity. (Crisp Publication)

Softcover, 144 pages, ISBN 1-56052-311-5, Item C394
$ 30.00 (Member Price: $ 20.00)

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APPA Facilities Informatics Maturity Matrix Technical Report APPA Facilities Informatics Maturity Matrix Technical Report.
Author: APPA

Facilities Informatics is the intersection of facilities, information technology and management practices to achieve better facilities/operations. Facilities Informatics involves the application of information technology to facilitate the creation and subsequent use of facilities related data, information and knowledge. This Technical Report helps to characterize the nature of Facilities Informatics and the process on which an organization improves and matures its ability to gather, understand and apply data in decision making.

PDF, 16 pages, ISBN 1-890956-93-7, Item SC1
$ 0.00 (Member Price: $ 0.00)

Date Published: 06/30/2016
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Architectural and Structural Systems (PDF-O&M1).
Author: Warren Corman
Downloadable PDF file of Chapter 23 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 10 pages, ISBN FM-23, Item FM-23
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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ASHRAE Guideline 0-2005 - The Commissioning Process.
Author: ASHRAE

The purpose of this Guideline is to describe the Commissioning Process capable of verifying that a facility and its systems meet the Owner’s Project Requirements. The procedures, methods, and documentation requirements in this guideline describe each phase of the project delivery and the associated Commissioning Processes from pre-design through occupancy and operation, without regard to specific elements, assemblies, or systems, and provide the following: (a) overview of Commissioning Process activities, (b) description of each phase’s processes, (c) requirements for acceptance of each phase, (d) requirements for documentation of each phase, and (e) requirements for training of operation and maintenance personnel. These Commissioning Process guideline procedures include the Total Building Commissioning Process (TBCxP) as defined by National Institute of Building Sciences (NIBS) in its Commissioning Process Guideline 0.

Softcover, 59 pages, ISBN 1049-894X, Item F322
$ 59.00 (Member Price: $ 50.00)

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ASHRAE Standard 62.1-2007 -- Addenda -- Ventilation for Acceptable Indoor Air Quality.
Author: ASHRAE

The internationally recognized standard for IAQ defines the requirements for ventilation and air-cleaning system design, installation, commissioning, and operation and maintenance for all spaces intended for human occupancy except single-family houses, some multifamily structures, vehicles, and aircraft. This latest edition updates Standard 62.1-2004 and clarifies analysis of dehumidification. It has exceptions to the 65% RH limit and the requirements net-positive intake-airflow. It provides additional information for several occupancy categories, includes a new Appendix summarizing the documentation requirements in the standard, and presents proper design requirements for buildings that contain both ETS and ETS-free zones.

Softcover, 14 pages, ISBN 1041-2336, Item F330
$ 65.00 (Member Price: $ 55.00)

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Attitude: Protect Your Most Priceless Asset, fifth edition Attitude: Protect Your Most Priceless Asset, fifth edition.
Author: Wil McKnight & Elwood N. Chapman

You may not be able to control the traffic on your way to work or the chaos once you get there, but you have total control over the affect these have on you—and your work. In fact, those who can keep their head, remain positive, and inspire others to do the same earn the highest respect. You can be that person.  Polish your people skills, energize your outlook, and retain a healthy perspective. This book will help you stay positive and focused in today's busy, pressure-filled world. Recognize how attitude affects your work. 

 
 

Softcover, 116 pages, ISBN 1-42601-949-1, Item C370
$ 28.00 (Member Price: $ 18.00)

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Benchmarking & Organizational Change, second edition Benchmarking & Organizational Change, second edition.
Author: Mohammad H. Qayoumi, Ph.D., APPA Fellow

Fully revised and updated from the classic best-seller of 2000, Benchmarking & Organizational Change will assist in integrating the technical, human, and economic aspects of an organization in order to optimize your business and planning results.  Author Mo Qayoumi, president of San Jose State University, helps organizations embrace rapid and perpetual change and practice the principles of effective benchmarking.

Benchmarking will achieve the following for your organization:

  • stimulate creativity across the enterprise
  • minimize or eliminate complacency and the superficial mindset
  • expand horizons beyond your industry
  • enhance sensitivity to external factors
  • align your business strategies to action plans
  • create an ongoing sense of urgency to remain competitive and, possibly, outpace your competition

Softcover, 81 pages, ISBN 1-890956-63-5, Item A768
$ 45.00 (Member Price: $ 32.00)

Date Published: April 2012
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Body of Knowledge/BOK [1-year subscription] Body of Knowledge/BOK [1-year subscription].
Author: APPA BOK Content Writers

APPA’s Body of Knowledge (the BOK) is a core resource for the facilities management profession and serves as the foundation of learning for many of APPA’s programs and services, including the Institute for Facilities Management and APPA’s certification program.  Access to the online, searchable Body of Knowledge is through your myAPPA account.  APPA member institutions receive access to the BOK as part of their membership at no additional cost.  Your subscription allows BOK access to anyone in your organization. Download the current table of contents.  Learn more about the BOK at www.appa.org/bok.

Item ABOK
$ 499.00 (Member Price: $ 0.00)

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Building an Effective Workforce (PDF-GA1).
Author: A.L. Zimmerman & John De Souza
Downloadable PDF file of Chapter 9 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 22 pages, ISBN 1, Item FM-09
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Building Commissioning and Project Acceptance (PDF-PDC1).
Author: John A. Heinz & Rick Casault
Downloadable PDF file of Chapter 63 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 29 pages, ISBN FM-63, Item FM-63
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Building Commissioning Handbook, The, second edition Building Commissioning Handbook, The, second edition.
Author: John A. Heinz & Rick Casault

This popular handbook has been revised by the original authors (John A. Heinz and Rick Casault) to include the most up-to-date information on all aspects of building commissioning. This is your guide to: Staying on Budget; Improving the Quality of your Buildings; Meeting your Schedule; Increasing Energy Efficiency. Chapters outline the commissioning process from predesign to occupancy and explain the economics of commissioning and retrocommissioning.

Softcover, 404 pages, ISBN 1-890956-28-7, Item A748
$ 95.00 (Member Price: $ 65.00)

Date Published: 2004
Note: Co-published by APPA and the Building Commissioning Association
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Building Electrical Systems (PDF-O&M2).
Author: Mohammad H. Qayoumi
Downloadable PDF file of Chapter 26 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 35 pages, ISBN FM-26, Item FM-26
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Building Interiors (PDF-O&M3).
Author: Grace C. Kelley, with contributions by Marneth Ball
Downloadable PDF file of Chapter 24 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 44 pages, ISBN FM-24, Item FM-24
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Buildings....The Gifts That Keep On Taking: A Framework for Integrated Decision Making Buildings....The Gifts That Keep On Taking: A Framework for Integrated Decision Making.
Author: Rodney Rose, with David A. Cain, Ph.D., James Dempsey, and Rich Schneider; Research PI: Douglas K. Christensen

Primary author Rodney Rose presents the oft-neglected considerations for the hidden costs and long-term management and maintenance of a facility built with donated money. Focusing on the concepts of Total Cost of Ownership (TCO), "Buildings…" is a timely, must-have tool for all educational facilities managers and other top university administrators.  Fully illustrated with 25 figures.  Research led by Douglas K. Christensen, APPA Fellow & Past APPA President, Rodney Rose, and Terry W. Ruprecht.

Softcover, 94 pages, ISBN 1-890956-38-4, Item A758
$ 65.00 (Member Price: $ 50.00)

Date Published: 2007
Note: A publication of the Center for Facilities Research (CFaR)
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Business Case for Renewable Energy, The Business Case for Renewable Energy, The.
Author: Andrea Putman & Michael Phillips
Colleges and universities are saving money and even making money with renewable energy, which includes solar, wind, biomass, geothermal, and hydropower. They can either build a renewable energy project on or near campus, or they can buy renewable electricity generated by others through a local utility or other supplier. This book examines both approaches and explains how and why growing numbers of higher education institutions are powered by renewable energy. It provides guidance on how to consider the various technologies, ownership options, relationships with utilities, and financial strategies.

Softcover, 153 pages, ISBN 13-978-1-56972-036-3, Item A756
$ 30.00 (Member Price: $ 20.00)

Note: A joint publication of NACUBO, APPA, and SCUP
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Business of Listening, The Business of Listening, The.
Author: Diana Bonet

This book provides you with the listening know-how you need. It is a basic introduction to the skills that can help you become a better listener. The five sections of this book are full of tips and practical guidelines, case studies and checklists, and a useful device called the Listening Lab which helps you review and practice your skills. Listening styles and motivation are highly individual, so the necessary ingredient is you and your desire to improve. (Crisp Publication)

Softcover, 104 pages, ISBN 1-56052-590-8, Item C360
$ 28.00 (Member Price: $ 18.00)

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Campus Housing Construction Campus Housing Construction.
Author: Norbert W. Dunkel & James C. Grimm

Provides information to assist college and university staff to better understand the components and processes associated with new residential construction. The book is designed to take the reader through the steps associated with construction from concept to closing documents.

Softcover, 173 pages, ISBN 0-945109-07-5, Item F320
$ 40.00 (Member Price: $ 25.00)

Note: Published by the Association of College & University Housing Officers - International
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Campus Infrastructure, The (PDF-PDC-16).
Author: Frederick W. Mayer
Downloadable PDF file of Chapter 53 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 23 pages, ISBN FM-53, Item FM-53
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Campus Investment Package.
Author: Various

The Campus Investment Package includes:

  • Strategic Capital Development: The New Model for Campus Investment;
  • Buildings...The Gifts That Keep on Taking: A Framework for Integrated Decision Making;
  • Planning & Managing the Campus Facilities Portfolio (PDF)
  • Charting a New Course for Campus Renewal (PDF); and
  • The Facilities Audit: A Process for Improving Facilities Conditions (PDF)

 

Softcover, 569 pages, Item CIP
$ 217.00 (Member Price: $ 132.00)

Note: 5 great books at a 15% discount!
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Campus Mail Services (PDF-O&M4).
Author: James E. Ziebold
Downloadable PDF file of Chapter 38 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 9 pages, ISBN FM-38, Item FM-38
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Campus Master Planning (PDF-PDC2).
Author: Clinton N. Hewitt
Downloadable PDF file of Chapter 52 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 24 pages, ISBN FM-52, Item FM-52
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Campus Planning and Facility Development: A Comprehensive Bibliography.
Author: edited by Ira Fink

Fourth revised edition includes bibliographic citations for books and articles on facilities management and planning, specific campus building types, higher education history and administration, and more.

Softcover, 197 pages, ISBN 1-885575-05-X, Item F310
$ 20.00 (Member Price: $ 5.00)

Note: Published by Ira Fink and Associates, Inc.
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Campus Security (PDF-O&M5).
Author: Loras Jaeger
Downloadable PDF file of Chapter 37 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 22 pages, ISBN FM-37, Item FM-37
$ 25.00 (Member Price: $ 15.00)

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Campus Utility Systems Master Planning (PDF-EU1).
Author: Joel Goss
Downloadable PDF file of Chapter 39 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 25 pages, ISBN FM-39, Item FM-39
$ 25.00 (Member Price: $ 15.00)

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Capital Renewal and Deferred Maintenance Programs (PDF-O&M6).
Author: Harvey H. Kaiser
Downloadable PDF file of Chapter 19 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 34 pages, ISBN FM-19, Item FM-19
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Central Cooling Systems (PDF-EU2).
Author: Clark Thompson
Downloadable PDF file of Chapter 45 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 38 pages, ISBN FM-45, Item FM-45
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Central Heating Plants (PDF-EU3).
Author: David J. Miller
Downloadable PDF file of Chapter 44 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 38 pages, ISBN FM-44, Item FM-44
$ 25.00 (Member Price: $ 15.00)

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Central Monitoring and Control Systems (PDF-EU4).
Author: Carl Ruther
Downloadable PDF file of Chapter 41 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 51 pages, ISBN FM-41, Item FM-41
$ 25.00 (Member Price: $ 15.00)

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Changing Currents in Deregulation Changing Currents in Deregulation.
Author: Edited by Mohammad H. Qayoumi, Ph.D. Contributors include Goodman, Matteson, Moury, Qayoumi, Sze, and Wang.
This book provides a look at electric deregulation in the United States--from the rolling blackouts in California to Pennsylvania's success with electricity restructuring. Included are a history of the industry, electricity pricing and availability, the role of natural gas, and predictions for future efforts in restructuring. Included in the appendices are essays from individuals working in the field.

Softcover, 89 pages, ISBN 1-890956-21-X, Item A741
$ 20.00 (Member Price: $ 10.00)

Date Published: 2001
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Charting a New Course for Campus Renewal [PDF] Charting a New Course for Campus Renewal [PDF].
Author: Rod Rose

In April 1998 a powerful conference brought together representatives from the public universities of New Mexico to discuss the serious problem of capital renewal and deferred maintenance of the state's campus facilities. Speakers included Harvey Kaiser, Doug Christensen, Chris Christofferson, Ron Hicks, John Bruning, Wayne Leroy, and Val Peterson, as well as representatives of New Mexico's Commission on Higher Education and other organizations. Author Rod Rose has summarized the valuable presentations and insights garnered at the New Mexico Higher Education Symposium on CRDM, which are easily applicable to other states or systems. The book first establishes the context which led to this gathering of experts, then provides a set of common vocabulary from which to speak. Several planning models are presented and various financing options discussed. Included are policy and funding implications, lessons learned, and approaches for future collaborations at the state and national levels.

PDF, 53 pages, ISBN 1-890956-11-2, Item A730
$ 30.00 (Member Price: $ 15.00)

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Cleanliness and Learning in Higher Education [PDF] Cleanliness and Learning in Higher Education [PDF].
Author: Jeffrey L. Campbell, principal author, and Alan S. Bigger, APPA Fellow, principal investigator

This national study of college students determined there is a correlation between the cleanliness of a school’s facilities and students’ academic achievement. Conducted through the Center for Facilities Research (CFaR) at APPA – the association promoting leadership in educational facilities – and co-sponsored by ISSA, the study was based around the five levels of clean identified in APPA’s Custodial Staffing Guidelines for Educational Facilities. Of the 1481 students polled, 88 percent reported that the lack of cleanliness becomes a distraction at APPA Level 3 (Casual Inattention) and Level 4 (Moderate Dinginess). Eighty-four percent reported that they desire APPA Level 1 (Orderly Spotlessness) or Level 2 (Ordinary Tidiness) standard of cleanliness to create a good learning environment. Cleanliness ranked as the fourth most important building element to impact the students’ personal learning.

PDF, 144 pages, ISBN 1-890956-58-9, Item PDF-02
$ 30.00 (Member Price: $ 0.00)

Date Published: 2008
Note: Presented by APPA's Center for Facilities Research (CFaR) & ISSA
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Cogeneration (PDF-EU5).
Author: Paul Hoemann
Downloadable PDF file of Chapter 46 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 18 pages, ISBN FM-46, Item FM-46
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Communication for Quality Services (PDF-GA2).
Author: Edward C. Bogard
Downloadable PDF file of Chapter 5 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 28 pages, ISBN FM-05, Item FM-05
$ 25.00 (Member Price: $ 15.00)

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Communication is the Key Communication is the Key.
Author: H. Val Peterson

A collection of 50 essays and articles written for Facilities Manager magazine and several regional and departmental newsletters. Author Val Peterson is a Past APPA President who worked as a facilities professional for more than 30 years. These short pieces each touch on an important aspect of communication for your personal and professional life. Major sections include Communication is the Key, The Key to Customer Service, Key Tips for Facilities Professionals, The Key to Leadership and Change, and The Key to Survival: Humor. Peterson's articles are interesting, funny, and most importantly, useful.

Softcover, 183 pages, ISBN 1-890956-1, Item A739
$ 42.00 (Member Price: $ 21.00)

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Connecting the Dots...the Essence of Planning Connecting the Dots...the Essence of Planning.
Author: Edited by Rod Rose
In this collection of 25 articles from the SCUP journal, Planning for Higher Education, you'll learn innovative approaches to the capital planning profession that determine the future physical character of an institution and the capability of facilities to support its programs.

Softcover, 250 pages, ISBN 0-9700413-4-9, Item D304
$ 85.00 (Member Price: $ 75.00)

Note: Selected by the journal's editor and published by the Society for College & University Planning.
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Construction Contract Administration (PDF-PDC3).
Author: Donald J. Guckert
Downloadable PDF file of Chapter 62 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 40 pages, ISBN FM-62, Item FM-62
$ 25.00 (Member Price: $ 15.00)

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Construction Contracting Procedures and Contracts (PDF-PDC4).
Author: James J. Putkey
Downloadable PDF file of Chapter 61 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 26 pages, ISBN FM-61, Item FM-61
$ 25.00 (Member Price: $ 15.00)

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Contract Management or Self-Operation: A Decision-Making Guide for Higher Education Contract Management or Self-Operation: A Decision-Making Guide for Higher Education.
Author: Philip J. Goldstein, Daphne E. Kempner, and Sean C. Rush

Offers an objective framework for deciding how best to operate any campus function. The book emphasizes the questions administrators should ask and the analysis they should perform to determine whether self-operation, contract management, or some combination will offer the best opportunities for meeting the institution's goals and objectives.

Softcover, 87 pages, ISBN 0-913359-73-4, Item A681
$ 50.00 (Member Price: $ 25.00)

Note: Published by APPA for the Council of Higher Education Management Associations (CHEMA)
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Contracting for Facilities Services [PDF] Contracting for Facilities Services [PDF].
Author: APPA

Provides decision-makers with practical information on how to work with outside contractors in the facilities area. Topics include make-or-buy competitive procurement, partnering for successful service contracting, moving from contracted to in-house operations, and case studies on painting, custodial, and grounds. The authors provide sample specs and contracts and offer real-world advice on the opportunities and pitfalls of privatization.

PDF, 178 pages, ISBN 0-913359-82-3, Item A690
$ 35.00 (Member Price: $ 18.00)

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Contracting for Services (PDF-GA3).
Author: William D. Middleton & Jay W. Klingel

Downloadable PDF file of Chapter 17 of Facilities Management: A Manual for Plant Administration, third edition.

PDF, 13 pages, ISBN FM-17, Item FM-17
$ 25.00 (Member Price: $ 15.00)

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Control Systems (PDF-O&M7).
Author: John P. Sluis
Downloadable PDF file of Chapter 27 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 18 pages, ISBN FM-27, Item FM-27
$ 25.00 (Member Price: $ 15.00)

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Cost Allocation (PDF-GA4).
Author: William J. Stauff
Downloadable PDF file of Chapter 15 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 30 pages, ISBN FM-15, Item FM-15
$ 25.00 (Member Price: $ 15.00)

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Cover Letters! Cover Letters! Cover Letters! Cover Letters! Cover Letters! Cover Letters!.
Author: Richard Fein
Completely revised, updated, and featuring more examples, Cover Letters! Cover Letters! Cover Letters! is for anyone and everyone on the job-search trail, from new college grads to veteran managers. Whether responding to newspaper ads, conducting an outreach campaign or using letters to “network” with colleagues and acquaintances, this book offers multiple samples of every conceivable kind of letter to help the user land that perfect job. Includes detailed advice and current examples such as, letters following up on interviews, letters turning down a job offer, and letters thanking a colleague for an introduction. Written by a leader in the career search field, Cover Letters! Cover Letters! Cover Letters! is the perfect reference users will turn to again and again. (Crisp Publication)

Softcover, 192 pages, ISBN 1-56414-262-0 , Item C410
$ 28.00 (Member Price: $ 18.00)

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Creating a Service Culture: Making the Customer Connection [PDF] Creating a Service Culture: Making the Customer Connection [PDF].
Author: APPA

Customer service means different things to different people. On an educational campus, facilities officers deal with myriad constituent groups, including faculty, staff, students, parents, and members of the community. This book, written by well-known experts in the educational facilities profession, offers plenty of tips and insights into making the customer connection.

PDF, 134 pages, ISBN 1-890956-31-7, Item A752
$ 35.00 (Member Price: $ 20.00)

Date Published: 2005
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Custodial Guidelines/CleanOpsStaff Package Custodial Guidelines/CleanOpsStaff Package.
Author: APPA and Hunter Consulting & Training


This is a fully updated and revised software application that supplements APPA's popular publication, Operational Guidelines for Educational Facilities: Custodial, third edition.  CleanOpsStaff-3ed includes the five APPA Appearance Levels, 33 standard room categories, custodial data in cleanable square feet (csf), and much more.  The software is network-enabled, allowing real-time file sharing.  CleanOpsStaff-3ed performs all the calculations of the Operational Guidelines: Custodial publication, generates reports, generates audit package with LEED Existing Building EQ credits calculation.  In addition, you can export reports and other data to Excel, Word, or PowerPoint. 

This purchase includes the printed book, a Product Code for activation of the software, as well as 60 days of tech support from the software developer.

Softcover, 356 pages, Item A764-P
$ 455.00 (Member Price: $ 360.00)

Date Published: 2011-2012
Note: Exclusively available from APPA
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Custodial Services (PDF-O&M8).
Author: J. Kirk Campbell
Downloadable PDF file of Chapter 32 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 15 pages, ISBN FM-32, Item FM-32
$ 25.00 (Member Price: $ 15.00)

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Decaying American Campus, The: A Ticking Time Bomb Decaying American Campus, The: A Ticking Time Bomb.
Author: Sean C. Rush & Sandra L. Johnson

This landmark study provides the full report of the 1988 APPA/NACUBO survey of capital renewal & deferred maintenance needs at U.S. colleges and universities.

Softcover, 136 pages, ISBN 0-913359-47-5, Item A03A
$ 10.00 (Member Price: $ 5.00)

Date Published: 1989
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Decision Making (PDF-GA5).
Author: James E. Christenson

Downloadable PDF file of Chapter 4 of Facilities Management: A Manual for Plant Administration, third edition.

PDF, 14 pages, ISBN FM-04, Item FM-04
$ 25.00 (Member Price: $ 15.00)

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Design and Construction Project Management (PDF-PDC5).
Author: Robert V. Lashaway
Downloadable PDF file of Chapter 57 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 20 pages, ISBN FM-57, Item FM-57
$ 25.00 (Member Price: $ 15.00)

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Design Considerations for Datacom Equipment Centers.
Author: N/A

Gives the basic information for the design of Datacom facilities. Describes cooling systems, design criteria, HVAC loads, air distribution, and air and liquid cooling.

Softcover, ISBN 978-1-931862-94-3, Item F331
$ 40.00 (Member Price: $ 20.00)

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Designing Creative Resumes Designing Creative Resumes.
Author: Gregg Berryman
It will help you to build a unique document that reflects your individual skill and imagination as it explains step-by-step, how to write, design, produce, and control the quality of your own creative resume. Valuable tips on typography, page design, resume production and printing will provide the confidence needed to produce a high quality advertisement for your most important client-----yourself.

Softcover, 144 pages, ISBN 1-56052-605-X, Item C386
$ 35.00 (Member Price: $ 25.00)

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Designing for Value (PDF-PDC6).
Author: Lee C. Murray
Downloadable PDF file of Chapter 60 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 20 pages, ISBN FM-60, Item FM-60
$ 25.00 (Member Price: $ 15.00)

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DeWalt Building Contractor’s Licensing Exam Guide DeWalt Building Contractor’s Licensing Exam Guide.
Author: Various authors

This all-in-one study guide for contracting professionals contains valuable exam preparation material that can be applied to any state in the country. Newly revised, this book is ideal for helping readers prepare for and pass the certified general and residential contractor licensing exams – on the first attempt! Comprehensive coverage is also extremely useful to those preparing to take the master builder licensing exam. Valuable information on site plans, excavation, framework, concrete, masonry, framing, steel construction, and more makes this the most all-inclusive contractor’s licensing and certification guide available.

Softcover, 220 pages, ISBN 0977000370, Item C443
$ 30.00 (Member Price: $ 20.00)

Date Published: 2007
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DeWalt Constructon Professional Reference DeWalt Constructon Professional Reference.
Author: Paul Rosenberg

This outstanding “answer book” is the perfect professional reference for questions concerning basic building disciplines. The DEWALT® Construction Professional Reference features at-a-glance information on hardware sizing, correct nailing patterns, walls and flooring, doors and door openings, roof pitches, stairway stringers, steel, excavation, masonry, and much more! With illustrative diagrams and construction documents for use on the jobsite, this valuable reference is sure to be an effective tool from the configuration of a job to its conclusion.

Softcover, 384 pages, ISBN 9759709-8-4, Item C424
$ 30.00 (Member Price: $ 20.00)

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DeWalt Contractor's Forms & Letters.
Author: Paul Rosenberg

The most comprehensive contractor’s forms and letters reference available comes with an accompanying CD that allows users to easily and effectively manage every area of their contracting business! This extraordinary CD resource contains a user-friendly interface in which all of the forms and letters are easy to find and utilize in both Microsoft Word and Excel formats. Together, the book and CD provide over 150 of the most useful forms and letters available on topics such as general company and staff communications, customer correspondence, accounting notices, and more!

Softcover, 251 pages, ISBN 0-977718-3-28, Item C469
$ 30.00 (Member Price: $ 20.00)

Date Published: 2008
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DeWalt DATACOM Professional Reference DeWalt DATACOM Professional Reference.
Author: Paul Rosenberg

This helpful pocket reference guide for the data and voice industry is the only one of its kind for the design, installation, testing, and troubleshooting of teledata, computer, video, and other cabling applications. This thoroughly revised and updated edition includes CAT 6 cabling in addition to graphs, tables, diagrams and charts involving LAN, RING and other types of networking, ethernet, fiberoptic, internet and much more.

Softcover, 384 pages, ISBN 0-9759709-3-3, Item C425
$ 30.00 (Member Price: $ 20.00)

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DeWalt Electrical Code Reference.
Author: American Contractors

An absolute must-have for anyone working with residential electrical systems, the DEWALT Electrical Code Reference will provide users with 80 pages of illustrated code requirements, violations, and installation concerns. Based on the National Electrical Code® 2008, this book covers everything from branch circuits to panel board wiring to conductor ampacity tables and more. With a compact format that fits perfectly in a toolbox and a quick-reference format that makes important information easy to find, this book is the perfect job site companion. And because it is updated to reflect the very latest industry standards, this is the ultimate reference for electrical installations.

Softcover, 79 pages, ISBN 0-9777183-6-0, Item C464
$ 30.00 (Member Price: $ 20.00)

Date Published: 2007
Note: New lower price!
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DeWalt Electrical Estimating Professional Reference DeWalt Electrical Estimating Professional Reference.
Author: Paul Rosenberg
Successfully bid on contracting jobs anywhere! The DEWALT® Electrical Estimating Professional Reference offers complete coverage of the traditional methods of estimating as well as the “hurry up” methods, while explaining how and when to use them. This invaluable tool puts information at your fingertips, from knowing material and labor costs to understanding overhead and profit margins, and is an important guide to the success of any professional electrician’s business.

Softcover, 384 pages, ISBN 0-9770003-0-3, Item C427
$ 30.00 (Member Price: $ 20.00)

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DeWalt Electrical Licensing Exam Guide DeWalt Electrical Licensing Exam Guide.
Author: Ray Holder
DEWALT® Electrical Certification Exam Guide is a complete and comprehensive electrical exam test preparation guide. This new “standard” for the electrical industry will help readers prepare to pass the Contractors, Journeyman, Masters, Residential, Maintenance, and Sign licensing exams.

Softcover, 224 pages, ISBN 0-9770003-4-6, Item C431
$ 30.00 (Member Price: $ 20.00)

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DeWalt Electrical Professional Reference DeWalt Electrical Professional Reference.
Author: Paul Rosenberg
Find answers quickly and easily with this on-the-job reference! Updated to the 2005 NEC®, the DEWALT® Electrical Professional Reference is the standard reference tool for professionals working in the electrical industry. It is packed with charts, diagrams, formulas, tables, and current code standards on many aspects of designing and installing electrical services. This book also includes valuable information on ampacity, motors, controllers, circuits, overload protection, raceways, wiring, voltage, lighting, and more.

Softcover, 384 pages, ISBN 0-9759709-2-5, Item C426
$ 30.00 (Member Price: $ 20.00)

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DeWalt HVAC Estimating Professional Reference DeWalt HVAC Estimating Professional Reference.
Author: Adam Ding

Mechanical estimators, building contractors, and technical trade contractors alike will benefit from the straightforward, must-know HVAC estimating information that this book provides. The DEWALT® HVAC Estimating Professional Reference guides readers through each step of the HVAC bidding process, beginning with identifying potential business opportunities, and progressing to estimating, conducting cost analysis, reviewing contracts, and finally, to closing the deal. On-site worksheets, “Getting the Job” tips, and math shortcuts offer additional tools, making this a concise yet comprehensive resource for anyone preparing to bid for an HVAC job.

Softcover, 384 pages, ISBN 0977718352 , Item C454
$ 30.00 (Member Price: $ 20.00)

Date Published: 2008
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DeWalt Lighting & Maintenance Professional Reference DeWalt Lighting & Maintenance Professional Reference.
Author: Paul Rosenberg

The DEWALT® Lighting and Maintenance Professional Reference is a two-part reference guide. Part one covers the design, selection, and installation of lighting systems for residential, commercial, and industrial applications. Part two references valuable electrical and general maintenance material including safety issues so important on the job today. Comprehensive coverage progresses from an examination of lighting and lamps, HIDs, fluorescents, and incandescents to electrical maintenance, meters and testing, motor maintenance, power transmission, and, finally, communication systems.

Softcover, 384 pages, ISBN 0-9759709-5-X, Item C434
$ 30.00 (Member Price: $ 20.00)

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DeWalt Plumbing Code Reference.
Author: American Contractors Exam Services

Based on the 2006 International Plumbing Code® and authored by an industry leader in contractor education, the DEWALT Plumbing Code Reference is a must-have for novice and experienced plumbers alike. With 80 pages of illustrated code requirements, violations, and installation concerns, the book covers everything from materials, water heaters, and bathrooms, to backflow, isometrics, and trenching. Ideal for anyone required to work with plumbing systems or at home do-it-yourselfers, this resource will provide the critical information needed to get the job done right - the first time.

Softcover, 78 pages, ISBN 0-9777183-7-9, Item C463
$ 30.00 (Member Price: $ 20.00)

Date Published: 2008
Note: New lower price!
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Dewalt Plumbing Estimating Professional Reference Dewalt Plumbing Estimating Professional Reference.
Author: Adam Ding

Designed to provide plumbing professionals with the knowledge and tools to make successful bids, this book is the perfect pocket guide for on-the-job success. The DEWALT® Plumbing Estimating Professional Reference addresses every step of the bidding process, from preparing proposals and making accurate estimates of supplies and man-hours, to reviewing contracts and finalizing the deal. With quantity take-off checklists, estimating forms, and other on-site worksheets, this book is a valuable reference tool, both for use in preparing a bid from the office, or in making on-the-job decisions and calculations.

Softcover, 350 pages, ISBN 0977718344, Item C444
$ 30.00 (Member Price: $ 20.00)

Date Published: 2008
Note: New low price!
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DeWalt Plumbing Licensing Exam Guide DeWalt Plumbing Licensing Exam Guide.
Author: American Contractors Exam Services

Get the advantage you need to prepare for and pass the Plumbing Licensing Exam! This "must have" guidebook offers the most complete exam prep information available for use by plumbing professionals in every state of the nation. Based upon the 2006 International Plumbing Code®, this expansive resource covers the journeyman, apprentice, master, and contractor licensing exams, as well as ICC Certification. Readers are given access to all aspects of the plumbing industry, from general theory to common construction management philosophies. Test-taking strategies, exam prep guidelines, exam rules and regulations, and realistic sample exams are all highlighted.

Softcover, 226 pages, ISBN 0977000362 , Item C442
$ 30.00 (Member Price: $ 20.00)

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DeWalt Residential Remodeling & Repair Professional Reference DeWalt Residential Remodeling & Repair Professional Reference.
Author: Paul Rosenberg

The DEWALT Residential Remodeling & Repair Professional Reference contains the essential facts and figures for almost every aspect of residential construction and residential remodeling available. In it you will find valuable information on door framing and finishing, paint and caulking applications, walls and finishing, roofing and siding, telephone and cable TV wiring, fastener weights and strengths, rope strength, saw blades, and much, much more. Supportive wiring diagrams, plumbing diagrams, and concrete and masonry diagrams provide the added clarity readers need to succeed both at home and on the job.

Softcover, 150 pages, ISBN 097771831X, Item C440
$ 30.00 (Member Price: $ 20.00)

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DeWalt Security, Sound & Video Professional Reference DeWalt Security, Sound & Video Professional Reference.
Author: Paul Rosenberg
This outstanding pocket guide is designed for use on-the-job by security, sound, and video professionals. It is chock full of everything users need for working with security, sound, and video equipment and features installation requirements, formulas, technical data, and maintenance forms. Abundant charts, tables, and graphs are also included that cover sensor application, speaker impedance, voltage drops, satellite TV, and more. Helpful troubleshooting tips help readers prepare for common problems likely to be encountered in the field.

Softcover, 384 pages, ISBN 0-9770003-2-X, Item C435
$ 30.00 (Member Price: $ 20.00)

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DeWalt Spanish/English Construction Dictionary DeWalt Spanish/English Construction Dictionary.
Author: Paul Rosenberg

The number one pocket dictionary for the construction industry is here! This illustrated dictionary of the most common construction terms features Spanish and English definitions listed by trade as well as alphabetically! By far the easiest-to-use reference available, the DEWALT® Illustrated Spanish/English Construction Dictionary boasts more than 200 illustrations that augment definitions and phrases relating to such important topics as employment, concrete and masonry, site work and demolition, construction safety and tools, carpentry and structural work, and much more.

Softcover, 384 pages, ISBN 0-9770003-9-7, Item C437
$ 30.00 (Member Price: $ 20.00)

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DeWalt Wiring Diagrams DeWalt Wiring Diagrams.
Author: Paul Rosenberg

The DEWALT® Wiring Diagrams Professional Reference is a must for anyone who installs or replaces electrical wiring. Filled with hundreds of diagrams and illustrations that are clear and easy to find, this handy pocket-guide covers everything from outlets, switches, lighting, motors, and controls to power distribution, transformers, grounding, low voltage, and hazardous locations. Basic wiring guidelines and specifications are also included to make this book as valuable a tool on-the-job as a pair of wire cutters.

Softcover, ISBN 0975970976, Item C441
$ 30.00 (Member Price: $ 20.00)

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District Heating and Cooling Distribution Systems (PDF-EU6).
Author: Douglas L. Spellman
Downloadable PDF file of Chapter 47 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 14 pages, ISBN FM-47, Item FM-47
$ 25.00 (Member Price: $ 15.00)

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Dynamics of Diversity Dynamics of Diversity.
Author: Odette Pollar and Rafael Gonzalez
An interactive, easy-to-read book designed to help you implement successful, productive diversity programs. The case studies, assessments, surveys, and exercises guide you through the potential minefield of organizational change. Most importantly, this book provides straightforward advice for developing an inclusive environment where different perspectives are valued, encouraged, and rewarded

Softcover, 96 pages, ISBN 1-56052-247-X, Item C400
$ 28.00 (Member Price: $ 18.00)

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Education, Training, and Development (PDF-GA6).
Author: Wilma Mpelo

Downloadable PDF file of Chapter 10 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 27 pages, ISBN FM-10, Item FM-10
$ 25.00 (Member Price: $ 15.00)

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Educational Facilities Professional's Practical Guide to Reducing the Campus Carbon Footprint/Sustainability Guide [PDF] Educational Facilities Professional's Practical Guide to Reducing the Campus Carbon Footprint/Sustainability Guide [PDF].
Author: Hignite, Karla
As more institutions respond to the American College & University Presidents Climate Commitment, or are otherwise responsible for campus environmental stewardship, this implementation guide gives educational facilities professionals a practical framework for moving forward in their unique role within this process. The intent is to help facilities managers maximize their specific contributions and share their expertise and knowledge while working in tandem with other campus stakeholders to meet their institutions’ goals of carbon neutrality and reduced greenhouse gas emissions. Generously sponsored and supported by AEI, Affiliated Engineers Inc.

PDF, 30 pages, ISBN 1-890956-48-1, Item PDF-03
$ 0.00 (Member Price: $ 0.00)

Date Published: 01/2009
Note: An APPA Thought Leaders Report, produced under the auspices of the Center for Facilities Research (CFaR)
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Effective and Innovative Practices for the Strategic Facilities Manager Effective and Innovative Practices for the Strategic Facilities Manager.
Author: Edited by Jeri Ripley King

Effective and Innovative Practices for the Strategic Facilities Manager offers a generous sampling of practices and frameworks that can help you meet the challenges of today, as well as those in the foreseeable future.  Ever-tightening resources and pressures to work more efficiently and effectively call for a skill set that is able to assess the environment, advance new initiatives, and help organizations behave more proactively.  Written by seasoned professionals in facilities management and campus administration, the six parts and 16 chapters of this book weave themes of communication, collaboration, and delivering services in ways that align strategically with institutional goals.

Part 1: The Strategic Facilities Manager
Part 2: Customer Expectations
Part 3: Assessment
Part 4: Information Technology
Part 5: Prioritizing and Decision Making

Part 6: What's Next?

Softcover, 139 pages, ISBN 1-890956-83-X, Item A771
$ 57.00 (Member Price: $ 42.00)

Date Published: July 2014
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Electric Restructuring and Utilities Deregulation: A Facility Manager's Guide Electric Restructuring and Utilities Deregulation: A Facility Manager's Guide.
Author: APPA
Campus and industry experts provided chapters on the changing market due to electric deregulation and the opportunities and challenges awaiting educational institutions. Chapters discuss the state of the industry, stranded costs, statewide policy issues, working with the local electric provider to lower costs, conserving energy in a deregulated market, buying clean power, procuring energy services, and much more.

Softcover, 195 pages, ISBN 1-890956-04-X, Item A726
$ 15.00 (Member Price: $ 5.00)

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Electrical Distribution Systems (PDF-EU7).
Author: Mohammad H. Qayoumi
Downloadable PDF file of Chapter 48 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 24 pages, ISBN FM-48, Item FM-48
$ 25.00 (Member Price: $ 15.00)

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Elevator Systems (PDF-O&M9).
Author: Bryan R. Hines
Downloadable PDF file of Chapter 29 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 8 pages, ISBN FM-29, Item FM-29
$ 25.00 (Member Price: $ 15.00)

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Emergency Management (PDF-O&M10).
Author: Richard S. Fowler, with contributions by Nadesan Permaul, Jill Finlayson, Treacy Malloy, & Robert Collins
Downloadable PDF file of Chapter 22 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 23 pages, ISBN FM-22, Item FM-22
$ 25.00 (Member Price: $ 15.00)

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Employee Relations (PDF-GA7).
Author: James Thiry
Downloadable PDF file of Chapter 8 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 52 pages, ISBN FM-08, Item FM-08
$ 25.00 (Member Price: $ 15.00)

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Employee Suggestion Systems Employee Suggestion Systems.
Author: Robert L. Bassford, MBA and Charles L. Martin, Ph.D.
Read and Learn: Principles of successful employee suggestion system; Three dozen questions to stimulate ideas; the eight-step process for setting up an employee suggestion system; and 12 key issues that must be addressed. (Crisp Publication)

Softcover, 111 pages, ISBN 1-56052-395-6, Item C397
$ 28.00 (Member Price: $ 18.00)

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Energy Efficiencies Energy Efficiencies.
Author: APPA

Energy Efficiencies is an anthology of 15 chapters and an extensive resource list on topics related to campus energy management and conservation.  You'll find best practices, campus case studies, and research findings on topics such as green revolving funds and other funding strategies; ASHRAE 90.1; submetering your facility; site-recovery energy; water and sewer management; SmartGrid and microgrids; biomass heating; geothermal; and more.

Softcover, 69 pages, ISBN 1-890956-78-3, Item A770
$ 45.00 (Member Price: $ 30.00)

Date Published: 2014
Note:

Critical Issues in Facilities Management Series


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Energy Management and Conservation (PDF-EU8).
Author: M. Reza Karkia
Downloadable PDF file of Chapter 40 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 15 pages, ISBN FM-40, Item FM-40
$ 25.00 (Member Price: $ 15.00)

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Environmental Aspects of Facilities Planning and Construction (PDF-PDC7).
Author: Donald L. Tilton
Downloadable PDF file of Chapter 55 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 10 pages, ISBN FM-55, Item FM-55
$ 25.00 (Member Price: $ 15.00)

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Environmental Compliance Assistance Guide, second edition Environmental Compliance Assistance Guide, second edition.
Author: APPA/CSHEMA

This second edition of Environmental Compliance Assistance Guide for Colleges and Universities updates the key environmental rules and regulations affecting physical surroundings of our campuses. Facilities and campus safety professional can use this comprehensive guide to assist them in meeting current environmental regulation requirements.  Covers the following regulations:

  • Clean Air Act (CAA)
  • Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA)
  • Emergency Planning and Community Right-to-Know Act (EPCRA)
  • Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)
  • Resource Conservation and Recovery Act (RCRA)
  • Safe Drinking Water Act (SDWA)
  • Toxic Substance Control Act (TSCA)
  • and much more

Softcover, 106 pages, ISBN 1-890956-45-7, Item A761
$ 91.00 (Member Price: $ 66.00)

Date Published: 2008
Note: Jointly published by APPA and CSHEMA, the Campus Safety Health and Environmental Management Association
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Environmental Health and Safety (PDF-O&M11).
Author: Ralph O. Allen
Downloadable PDF file of Chapter 36 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 23 pages, ISBN FM-36, Item FM-36
$ 25.00 (Member Price: $ 15.00)

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Environmental Sustainability Environmental Sustainability.
Author: APPA

Environmental Sustainability is an anthology of 14 chapters and an extensive resource list on topics related to campus sustainability and environmental stewardship.  You'll find best practices, campus case studies, and research findings on topics such as integrating sustainability programs; the FM role in organizational sustainability; communications strategies; sustainability outreach programs; water management; geothermal; and more.

Softcover, 96 pages, ISBN 1-890956-77-5, Item A769
$ 45.00 (Member Price: $ 30.00)

Date Published: 2014
Note:

Critical Issues in Facilities Management Series


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Evaluating Facilities Organizations (PDF-GA8).
Author: Thomas F. Vacha
Downloadable PDF file of Chapter 6 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 8 pages, ISBN FM-06, Item FM-06
$ 25.00 (Member Price: $ 15.00)

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Event Planning for Everyone Event Planning for Everyone.
Author: Kathleen Begley
To be a successful event planner takes a special person with a combination of creative and organizational skills. Attention to detail is a must, as is generating theme ideas for the event, launching an effective marketing campaign, and, if necessary, dealing with the unexpected. EVENT PLANNING FOR EVERYONE helps you develop and organize your ideas for your next event with a variety of tools and checklists to help you keep track of all the necessary details, from developing a budget to selecting a location to writing a press release. This book helps you pull it all together and have fun in the process! (Crisp Publication)

Softcover, 152 pages, ISBN 1-4239-5528-5, Item C445
$ 28.00 (Member Price: $ 18.00)

Date Published: January 22, 2007
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Expedited Shipping Fee.

Item SHIP_EXP
$ 10.00 (Member Price: $ 10.00)

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Facilities Audit: A Process for Improving Facilities Conditions, The [PDF] Facilities Audit: A Process for Improving Facilities Conditions, The [PDF].
Author: Harvey H. Kaiser

This classic handbook guides you step-by-step through all phases of your own facilities condition inspection and helps you assess the functional performance of your buildings and infrastructure. In addition, the book will help you quantify maintenance deficiences, summarize inspection results, and present the audit findings for improved funding for capital renewal.

PDF, 102 pages, ISBN 0-913359-71-8, Item A680
$ 45.00 (Member Price: $ 30.00)

Date Published: 1993
Note: Revised edition of the author's Facilities Audit Workbook.
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Facilities Committee, The Facilities Committee, The.
Author: Harvey H. Kaiser

Facilities committees help shape the physical character of their institutions by ensuring that their campuses are functional, attractive, and well maintained. Author Harvey H. Kaiser explains how facilities committees can help develop effective facilities policies and practices and ensure that the necessary infrastructure is in place for academic, residential, extracurricular, and co-curricular programs and services.  Includes chapters on the purpose and role of the committee, responsibilities, composition, and tips for effective facilities committees.  Published as part of AGB's Effective Committee Series.

Softcover, 48 pages, ISBN 978-0-926508-14-9, Item F341
$ 25.00 (Member Price: $ 20.00)

Date Published: 2012
Note: Published by the Association of Governing Boards
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Facilities Condition Assessments (PDF-O&M12).
Author: Harvey H. Kaiser
Downloadable PDF file of Chapter 20 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 26 pages, ISBN FM-20, Item FM-20
$ 25.00 (Member Price: $ 15.00)

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Facilities Maintenance and Operations (PDF-O&M13).
Author: J. Richard Swistock
Downloadable PDF file of Chapter 30 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 17 pages, ISBN FM-30, Item FM-30
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Facilities Programming: Uniting Institutional Needs and Vision with Architectural Design and Construction (PDF-PDC8).
Author: Arthur J. Lidsky
Downloadable PDF file of Chapter 56 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 13 pages, ISBN FM-56, Item FM-56
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Facilities Renewal at the Small College Facilities Renewal at the Small College.
Author: APPA

Examines how small campuses handle capital renewal and deferred maintenance issues. Contents discuss planning for healthy facilities, improving the funding commitment, designing and managing a renewal project, and more.

Softcover, 56 pages, ISBN 0-913359-61-0, Item A669
$ 10.00 (Member Price: $ 5.00)

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Facility Management Shared Services: The Balance Between In-House Services and Outsourcing [PDF] Facility Management Shared Services: The Balance Between In-House Services and Outsourcing [PDF].
Author: Jeffrey L. Campbell

Facility Management Shared Services: The Balance Between In-House Services and Outsourcing focuses on the symbiotic and collaborative relationships and partnerships are working with outsourced contracted services. This book will help to:

• better define a shared service model between in-house and outsourced facility services;
• increase understanding of how to optimize the value of shared services; and
• forecast future outsourcing trends based on current practices. Includes interviews with facilities professionals using both in-house services and outsourcing, research findings, recommendations, and questionnaires to use in gauging the needs of your own facility.

PDF, 64 pages, ISBN 1-890956-51-1, Item PDF-04
$ 45.00 (Member Price: $ 29.00)

Date Published: 2009
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Fat-Free Writing: Business Writing for the Information Age Fat-Free Writing: Business Writing for the Information Age.
Author: Carol Andrus
If your writing style includes flowery phrases and an obscure vocabulary, then this book promises to streamline your writing for the Information Age. Between the instruction and the exercises, you will learn how to write business correspondence simply and concisely. (Crisp Publication)

Softcover, 103 pages, ISBN 1-56052-586-X, Item C375
$ 28.00 (Member Price: $ 18.00)

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Field Notes: Commentaries on Leadership and Facilities Management Field Notes: Commentaries on Leadership and Facilities Management.
Author: James E. Christenson
A collection of 25 articles on leadership, management, and the facilities profession. Topics include change management, leadership and trust, accession planning, communication, decision making, self-assessment, and much more.

Softcover, 149 pages, ISBN 1-89056-29-5, Item A751
$ 42.00 (Member Price: $ 21.00)

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Financial Analysis Financial Analysis.
Author: James O. Gill and Moira Chatton
Provides easy-to-apply tools to help anyone learn how to understand widely used financial statements, evaluate capital investments, and read an annual report. With interactive exercises, formulas, and examples, you will learn not only how to understand financial statements, but how to use them to analyze income, manage assets, calculate ratios, examine cash flow, and conduct better financial planning – all of which will help make you more effective on the job and an even more important member of any team! (Crisp Publication)

Softcover, 111 pages, ISBN 1-56052-588-6, Item C407
$ 28.00 (Member Price: $ 18.00)

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Financial Analysis and Control (PDF-GA9).
Author: Mohammad H. Qayoumi
Downloadable PDF file of Chapter 14 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 18 pages, ISBN FM-14, Item FM-14
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Fire Protection (PDF-O&M14).
Author: Douglas Forsman & Matthew S. Manfredi
Downloadable PDF file of Chapter 28 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 41 pages, ISBN FM-28, Item FM-28
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Foundation to Uphold, A Foundation to Uphold, A.
Author: Harvey H. Kaiser; research report by Jerry S. Davis

A Study of Facilities Conditions at U.S. Colleges and Universities. A follow-up to The Decaying American Campus, A Foundation to Uphold reexamines the huge backlog ($26 billion) of accumulated deferred maintenance (ADM) needs at U.S. campuses. Includes the complete text of the survey report, policy implications, comprehensive breakdown of the findings by Carnegie classification, an examination of current construction and renovation on campuses, a construction/renovation report, the impact of ADA, and how officials can begin to address the threat of ADM. Survey results are illustrated through charts, graphs, and tables, and a list of the participating institutions in included. A cooperative effort by APPA, NACUBO, and Sallie Mae.

Softcover, 195 pages, ISBN 0-913359-96-3, Item A708
$ 25.00 (Member Price: $ 15.00)

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From Concept to Commissioning: Planning, Design, and Construction of Campus Facilities From Concept to Commissioning: Planning, Design, and Construction of Campus Facilities.
Author: Edited by Donald J. Guckert, APPA Fellow

Written by professionals with years of architecture, engineering, building management, and commissioning expertise, this book will help you understand and organize the entire PD&C process. Chapters cover pre-design planning, architect/facilities manager conflicts, building costs, timing and schedules, partnering and team building, commissioning, and more.

Softcover, 128 pages, ISBN 1-890956-22-8, Item A742
$ 40.00 (Member Price: $ 25.00)

Note: Guckert is dean of the PD&C track at APPA's Institute for Facilities Management.
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Goals and Goal Setting: Planning to Succeed Goals and Goal Setting: Planning to Succeed.
Author: Larry Rouillard
This book teaches the fundamental process of establishing goals. Organizational as well as personal goal setting is emphasized through exercises and activities. (Crisp Publication)

Softcover, 88 pages, ISBN 1-56052-183-X, Item C352
$ 28.00 (Member Price: $ 18.00)

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Green Building: Project Planning & Cost Estimating Green Building: Project Planning & Cost Estimating.
Author: R.S. Means

As the demand for more green, or sustainable, facilities increases, this book will help you understand the various criteria for "green-ness," identify, compare, and specify green materials and systems, learn what is takes to earn a LEED, Energy Star, or toher recognized rating, and take advantage of financial incentives. Included are case studies of notable green projects.

Softcover, 500 pages, ISBN 0-87629-659-2, Item M002
$ 40.00 (Member Price: $ 20.00)

Note: Published by R.S. Means.
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Green Campus: Meeting the Challenge of Environmental Sustainability, The Green Campus: Meeting the Challenge of Environmental Sustainability, The.
Author: edited by Walter Simpson
This sustainability anthology explores the meaning of genuine environmental sustainability—in global and local terms—while profiling excellent campus environmental programs. The book offers guidance and inspiration to campus leaders and advocates who promote sustainability within institutions of higher education, and addresses these fundamental questions: • What does it mean to be a green campus? • Is it possible for educational institutions to effectively reduce their sizable environmental footprints? • How can individuals make a difference and successfully advocate more environmentally sustainable campus operations? • Is the education community poised to create solutions to our most vexing environmental problems? This comprehensive resource is a vital tool that administrators, faculty, staff, students, and concerned citizens can use to help the education community in its role as environmental stewards.

Softcover, 361 pages, ISBN 1-890956-46-5, Item A762
$ 95.00 (Member Price: $ 55.00)

Date Published: 2008
Note: Chapters from Walter Simpson, David Orr, Tony Cortese, Jim Hansen, Nan Jenks-Jay, Brian Kermath, Will Toor, and others.
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Grounds Guidelines/GroundsOpsStaff Package Grounds Guidelines/GroundsOpsStaff Package.
Author: APPA and Hunter Consulting & Training


This is the updated software application that supplements APPA's popular publication, Operational Guidelines for Educational Facilities: Grounds, second edition.  GroundsOpsStaff-2ed includes the five APPA Appearance Levels, the six standard grounds areas, worksheets for grounds inventory data in multiple units of measure, and much more.  

The software allows you to easily run calculations on your grounds staffing data and helps you justify your human and funding resources for your campus' landscape operation.  GroundsOpsStaff is network-enabled, allowing real-time file sharing.  GroundsOpsStaff-2ed performs all the calculations of the Operational Guidelines: Grounds publication, generates reports, and generates audit package.  In addition, you can export reports and other data to Excel, Word, or PowerPoint.

Your purchase includes a print copy of the Operational Guidelines: Grounds, a Product Code for software activation, and 60 days of tech support provided by the software developer. 

Softcover, 225 pages, Item A765-P
$ 455.00 (Member Price: $ 360.00)

Date Published: 2012
Note: Exclusively available from APPA.
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Grounds Maintenance and Operations (PDF-O&M15).
Author: Roy Peterman, et.al

Downloadable PDF file of Chapter 31 of Facilities Management: A Manual for Plant Administration, third edition.

PDF, 24 pages, ISBN FM-31, Item FM-31
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Handling.

Item HANDLING
$ 0.00 (Member Price: $ 0.00)

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HVAC Design Manual for Hospitals and Clinics.
Author: N/A
This comprehensive reference source is for all involved in hospital design, installation and of HVAC system commissioning. It covers environmental comfort, infection control, energy conservation, life safety and operation/maintenance. It also: • Gives design strategies known to meet standards and guidelines • Details “best practices” for temperature, humidity, air exchange and pressure requirements for various types of hospital rooms • Contains disaster planning information • Includes a chapter on medical terminology for the design engineer

Hardcover, 287 pages, ISBN 1-931862-26-4, Item F328
$ 109.00 (Member Price: $ 93.00)

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Impact of Facilities on the Recruitment and Retention of Students: Final Report [PDF].
Author: David A. Cain, Ph.D., & Gary L. Reynolds, P.E., APPA Fellow

Downloadable file. In the most comprehensive study to date, the authors collected data from more than 16,000 college students from 46 institutions in the U.S. and Canada. They found a distinct, important relationship between student satisfaction, choice of institution, and the condition of facilities.

PDF, 93 pages, ISBN 1-890956-40-6, Item CFaR-1
$ 45.00 (Member Price: $ 22.00)

Date Published: 2006
Note:

Significantly updates a study done in the 1980s by the Carnegie Foundation for the Advancement of Teaching, which found that 62% of students surveyed indicated that the factor that most influenced their college or university decision during their campus visit was the appearance of the buildings and grounds.


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International Mechanical Code, 2006 International Mechanical Code, 2006.
Author: Various Authors

The 2006 International Mechanical Code® is designed to provide up-to-date mechanical code addressing the design and installation of mechanical systems that emphasize performance. It comprehensively regulates mechanical systems and equipment including HVAC, exhaust systems, chimneys and vents, ducts, appliances, boilers, water heaters, refrigerators, hydronic piping, and solar systems. The 2006 edition establishes minimum regulations for mechanical systems using prescriptive- and performance-related provisions.

Softcover, 120 pages, ISBN 1-58001-257-4, Item C456
$ 40.00 (Member Price: $ 20.00)

Date Published: 2006
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JIT Forecasting and Master Scheduling.
Author: J. David Viale
Now you can slash manufacturing and inventory costs while improving customer service through just-in-time forecasting and scheduling. Manufacturing managers and supervisors will discover proven skill-building exercises and five major forecasting tools to help them keep their businesses competitive.

Softcover, 126 pages, ISBN 1-56052-424-3, Item C473
$ 28.00 (Member Price: $ 18.00)

Date Published: 1996
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Job Searching Fast and Easy Job Searching Fast and Easy.
Author: Mike Farr
With excellent coverage of ALL major career planning and job search topics, Job Searching Fast & Easy is short, well-written, fun, results-oriented, and inexpensive. Instructors like its step-by-step format, worksheets, checklists, and other features – and it topics provide the exact structure of workshop or short course on career planning and job seeking. Resume Generator and Printable Datakeeper CD-ROM further aid students in landing a job fast. Job Searching Fast & Easy breaks the job search process into Seven Steps: Identify your key skills and develop a powerful skills language; Define your ideal job; Use methods that can cut your job search time in half; Write a superior resume; Organize your time to get two interviews a day; Dramatically improve your interview skills; Follow up on all leads

Softcover, 192 pages, ISBN 1-4180-4272-2 , Item C408
$ 31.00 (Member Price: $ 21.00)

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Landing Your Dream Job Landing Your Dream Job.
Author: Mike Farr
Landing Your Dream Job is the most thorough and user-friendly workbook on self-directed career planning, job search, and career survival available. It covers all the major topics, yet is fun to read and easy to use. It is results-oriented, and chock full of interactive activities. Not only is the workbook full of charts, checklists, worksheets, and in-the-book-activities, there are many sample resumes, including scannable resumes. Resume Generator and Printable Datakeeper CD-ROM further aid students in landing their dream job.

Softcover, 240 pages, ISBN 1-4180-4270-6 , Item C409
$ 40.00 (Member Price: $ 30.00)

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Late Fee.

Item LATE
$ 0.00 (Member Price: $ 0.00)

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Leadership (PDF-GA11).
Author: William A. Daigneau
Downloadable PDF file of Chapter 1 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 24 pages, ISBN FM-01, Item FM-01
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Leadership at Your Fingertips: Proven Ways to Handle Your Challenges Leadership at Your Fingertips: Proven Ways to Handle Your Challenges.
Author: Ian Jacobsen, CMC, FIMC
This book focuses on leadership as a tool to create a work environment that is not only successful, but fulfilling. Whether read straight through or used as a reference tool, you'll find helpful ways to attract talented people and keep them happy and productive by adding purpose, organization, credibility and sensitivity to your leadership style. This book reveals the truths about what a successful organization, and leader, is built upon. (Crisp Publication)

Softcover, 250 pages, ISBN 0-917010-97-3, Item F319
$ 35.00 (Member Price: $ 25.00)

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Leadership in Educational Facilities Administration Leadership in Educational Facilities Administration.
Author: Christopher K. Ahoy, APPA Fellow

Leadership in Educational Facilities Administration examines leadership styles, types of people in an organization, and the importance of mission and vision statements. Woven throughout the book is a detailed account of Ahoy’s use of the latest in performance improvement methodologies—including Baldrige and Six Sigma—to streamline operations and satisfy customers.  Written by Past APPA President Chris Ahoy.

Softcover, 234 pages, ISBN 1-890956-41-4, Item A759
$ 50.00 (Member Price: $ 35.00)

Date Published: 2007
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Leadership Package.
Author: Various

The Leadership Package contains the following:

  • Leadership at Your Fingertips: Proven Ways to Handle Your Challenges;
  • Communication is the Key;
  • Leadership in Educational Facilities Administration; and
  • Field Notes: Commentaries on Leadership and Facilities Management.

Softcover, 816 pages, Item LP
$ 155.00 (Member Price: $ 90.00)

Note: 4 great books at a 20% discount!
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Leadership Skills for Women Leadership Skills for Women.
Author: Marilyn Manning, Ph.D. and Patricia Haddock

The objective of this book is to provide information that will help a reader understand the qualities that make people leaders, and then teach basic leadership skills that can be applied in the work place. The emphasis is on women and the book addresses unique challenges and opportunities women leaders face. (Crisp Publication)

Softcover, 66 pages, ISBN 1-56052-325-5, Item C363
$ 28.00 (Member Price: $ 18.00)

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Lighting Your Own Fuse: A Glossary of Mission, Vision & Passion Lighting Your Own Fuse: A Glossary of Mission, Vision & Passion.
Author: Mac Alexander Macdonald

This powerful new book benefits all personnel in an organization regardless of their leadership position.  Discussing the fear caused by tightened budgets, the anxiety surrounding the need to pick up new computer or technological skills, or simply the need to maintain a high level of trust and constant willful communication, Lighting Your Own Fuse addresses an entire gamut of subjects that pertain to our world.  Written with wit, and creatively packaged in the form of a glossary, it is an important and timely read.  Author Mac Macdonald has been a speaker at various APPA conferences, and he has gleaned useful quotes and material from APPA members and presentations. 

"I have just read the book cover to cover and it is a great read.  It prompts me to think seriously about what really matters for building character, and helping others build theirs.  It also provides superb insights for improving relationships.  This work is on-target and timely for those who want to progress and prosper."
--Jack Hug, APPA Fellow and Past APPA President

Softcover, 231 pages, ISBN 1-456444-34-1, Item F340
$ 25.00 (Member Price: $ 18.50)

Note: Newly revised
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Looking for the Gold: A TQM Success Story Looking for the Gold: A TQM Success Story.
Author: A.S. "Migs" Damiani

Softcover, Item F318
$ 15.00 (Member Price: $ 5.00)

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Making Your Message Memorable.
Author: Deborah Shouse, Ron Zoglin, Susan Fenner, Ph.D.
Have you ever wanted to make a lasting impression, connect with an audience, or be recognized as an effective communicator? Delivering your message through stories is an excellent way to break the ice, inspire people, share good news, build team spirit, and more. Making Your Message Memorable show you how you can put stories to work in everyday business situations. You will learn a number of techniques for turning your experiences into effective stories, as well as advice on getting to know your audience, finding your storytelling style, and bringing your story to life. Telling stories in the workplace enables you not only to get your message across, but to make your message memorable.

Softcover, 108 pages, ISBN 1-5605-2688-2, Item C474
$ 28.00 (Member Price: $ 18.00)

Date Published: 2003
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Materiel Management (PDF-GA12).
Author: Brian K. Yeoman & John C. McKee
Downloadable PDF file of Chapter 16 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 40 pages, ISBN FM-16, Item FM-16
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Mechanical Systems (PDF-O&M16).
Author: Gary L. Reynolds
Downloadable PDF file of Chapter 25 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 90 pages, ISBN FM-25, Item FM-25
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Meeting Skills for Leaders Meeting Skills for Leaders.
Author: Marion E. Haynes

Designed to help you improve the quality of meetings you attend either as the leader, or as a participant. It begins with the premise that an effective meeting is one that achieves its objectives within a reasonable time. The book is divided into five sections which tell you how to participate in more effective meetings (Crisp Publication)

Softcover, 112 pages, ISBN 1-56052-385-9, Item C358
$ 28.00 (Member Price: $ 18.00)

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Mentoring Mentoring.
Author: Gordon T. Shea

This book lays a solid foundation for developing successful mentor behaviors. It enables the reader to identify and assess his or her own mentoring experiences—as mentor or mentee and to use mentoring as an empowering tool for positive employee and personal development. The book also deals with the practical aspects of mentoring, i.e., what makes mentoring special, assessing what the mentor is able and willing to invest in the relationship and the special opportunities and challenges of mentoring in various special situations today and tomorrow—cross cultural, cross-gender and supervisor/employee mentoring

Softcover, 104 pages, ISBN 1-56052-642-4, Item C361
$ 28.00 (Member Price: $ 18.00)

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Metering Guide for Managers, The [PDF] Metering Guide for Managers, The [PDF].
Author: Mohammad H. Qayoumi, P.E., Ph.D., APPA Fellow
The lack of adequate utility metering is one of the key barriers for effective energy management for many organizations. As deregulation of electricity moves from concept to implementation, the need for better and more reliable metering has become more evident. The Metering Guide for Managers provides a clear introduction to measurement and utility metering and explains why it is important to the campus facilities professional and his or her institution.

PDF, 84 pages, ISBN 1-890956-09-0, Item A729
$ 42.00 (Member Price: $ 21.00)

Note: Now available as a downloadable PDF.
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Mining for Gems Using APPA's 2007 and 2008 Facilities Performance Indicators [PDF].
Author: Margaret P. (Maggie) Kinnaman, APPA Fellow
This research study examined relationships amongst ratios to assist FPI survey participants in telling a story of cause and effect. The study focused on 75 relationships that span the range of the FPI's seven essential questions that form the organizing framework for the annual Faciliites Performance Indicators survey.

PDF, 119 pages, ISBN 1-890956-59-7, Item CFaR-2
$ 20.00 (Member Price: $ 10.00)

Date Published: 2009
Note: Final Research Report for APPA's Center for Facilities Research (CFaR)
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Modern Budgeting Issues (PDF-GA13).
Author: William S. Gardiner
Downloadable PDF file of Chapter 13 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 13 pages, ISBN FM-13, Item FM-13
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Motivating at Work Motivating at Work.
Author: Twyla Dell
The ideas in this book are meant to help create a work environment where people are empowered and inspired to excel.

Softcover, 97 pages, ISBN 1-56052-201-1, Item C401
$ 28.00 (Member Price: $ 18.00)

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Office Management: A Productivity and Effectiveness Guide Office Management: A Productivity and Effectiveness Guide.
Author: Marilyn Manning & Patricia Haddock
Manage the 3 Ws--workers, workplace, and workflow--with this helpful guide for any office manager who needs to be an effective planner, team organizer, and valuable communicator.

Softcover, 102 pages, ISBN 1-56052-604-1, Item C382
$ 28.00 (Member Price: $ 18.00)

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Office Politics Office Politics.
Author: Rebecca Luhn Wolfe, Ph.D.
Designed to be used by workers at all levels, this innovative new book addresses both the positive and negative aspects of office politics. It not only explains why political situations are so common, it also shows how you can use them to your benefit. Learn how to confidently and diplomatically respond to unfair situations, and even how to recover from your own political blunders. Discover the five simple rules of office politics that will enhance your career. The importance of mutual understanding and respect in dealing with office politics is emphasized, but tips of recognizing devious tactics are also provided.

Softcover, 112 pages, ISBN 1-56052-445-6, Item C421
$ 28.00 (Member Price: $ 18.00)

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On Being the Boss On Being the Boss.
Author: Barbara McEwan and Forrest Gathercoal
Specific strategies for fulfilling the expectations of upper management while facilitating a peaceful, calm, empowering work place environment. Learn to develop mutual trust and respect; mediate employee relations; balance the needs and interests of the group; use I-Messages to avoid hostility; follow five basic ethical concepts; resolve conflict without aggression; and What NOT to do as a manager.

Softcover, 98 pages, ISBN 1-56052-309-3, Item C395
$ 30.00 (Member Price: $ 20.00)

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Operational Guidelines for Educational Facilities: Custodial Operational Guidelines for Educational Facilities: Custodial.
Author: Alan S. Bigger, editor-in-chief; Casey J. Wick, Custodial Task Force Chair


Fully revised and updated. 
Recalculated times for 33 standard room categories; 21 chapters; 7 appendices, including an extensive glossary and room/time matrices.  Recognized by the U.S. Green Building Council - 1 point toward LEED for Existing Buildings, Operations & Maintenance.

Please see the APPA Custodial Guidelines/CleanOpsStaff Package which includes a free copy of this publication!

Softcover, 356 pages, ISBN 1-890956-65-1, Item A764
$ 110.00 (Member Price: $ 85.00)

Date Published: 2011
Note: Third edition of popular APPA custodial staffing guidelines publication.
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Operational Guidelines for Educational Facilities: Grounds Operational Guidelines for Educational Facilities: Grounds.
Author: Alan S. Bigger, Editor-in-Chief; Thomas Flood, Grounds Task Force Chair

Fully revised and updated. Includes 5 Levels of Service for 6 standard spaces; 9 chapters; 4 appendices, including an extensive grounds/landscape operations glossary.
 

Please see the APPA Guidelines/GroundsOpsStaff Package which includes a free copy of this publication!
 

 

Softcover, 225 pages, ISBN 1-890956-66-X, Item A765
$ 110.00 (Member Price: $ 85.00)

Date Published: 2011
Note: Second edition of popular grounds staffing guidelines publication
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Operational Guidelines for Educational Facilities: Maintenance Operational Guidelines for Educational Facilities: Maintenance.
Author: Alan S. Bigger, Editor-in-Chief; J. Thomas Becker, Maintenance Task Force Chair


Fully revised and updated.
Includes 13 chapters and 3 appendices, including an extensive glossary and bibliography.

Softcover, 297 pages, ISBN 1-890956-67-8, Item A766
$ 110.00 (Member Price: $ 85.00)

Date Published: 2011
Note: Second edition of popular APPA maintenance staffing guidelines publication
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Operational Guidelines Trilogy Package Operational Guidelines Trilogy Package.
Author: Alan S. Bigger, Editor-in-Chief

This package includes all three books in the popular APPA trilogy, Operational Guidelines for Educational Facilities:

 

  • Custodial
  • Grounds
  • Maintenance

All have been fully revised and expanded and include numerous figures, graphics, glossaries, and additional resources.

The Trilogy Package is available in softcover format only.

Softcover, 878 pages, Item A767
$ 281.00 (Member Price: $ 217.00)

Date Published: 2011
Note: All three titles in the Operational Guidelines trilogy, at a 15% discount!
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Organization (PDF-GA14).
Author: Jack Hug
Downloadable PDF file of Chapter 3 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 24 pages, ISBN FM-03, Item FM-03
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Organizing Your Work Space: A Guide to Personal Productivity Organizing Your Work Space: A Guide to Personal Productivity.
Author: Odette Pollar
This useful guide helps you fight office clutter by showing you how to manage your paperwork, providing you with principles of organization, and suggesting where items should be kept.

Softcover, 108 pages, ISBN 1-56052-522-3, Item C373
$ 28.00 (Member Price: $ 18.00)

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Outsourcing Package.
Author: Various

The Outsourcing Package includes the following:

  • Facility Management Shared Services: The Balance Between In-House Services and Outsourcing;
  • Contract Management or Self-Operation: A Decision-Making Guide for Higher Education;
  • Contracting for Facilities Services (PDF); and
  • Contracting for Services (article).

Softcover, 342 pages, Item OP
$ 116.00 (Member Price: $ 74.00)

Note: 3 great books and 1 article at a 15% discount!
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Overview of Accounting Systems (PDF-GA15).
Author: Raymond Degenhart
Downloadable PDF file of Chapter 11 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 37 pages, ISBN FM-11, Item FM-11
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Parking Systems (PDF-O&M17).
Author: Susan A. Kirkpatrick
Downloadable PDF file of Chapter 34 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 18 pages, ISBN FM-34, Item FM-34
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Plan Your Work/Work Your Plan Plan Your Work/Work Your Plan.
Author: James R. Sherman, Ph.D.
Whether you need help planning in your personal or business life, this book will help you define what you want and take the first steps toward the desired outcome. From identifying the major steps to revising your plan periodically, the exercises and self-assessments in this book will make sure your priorities are focused and realistic, teach you how to use visualization techniques, and show you how to start a “planning habit” that will lead you straight to a successful future.

Softcover, 74 pages, ISBN 1-56052-078-7, Item C403
$ 28.00 (Member Price: $ 18.00)

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Planning and Managing the Campus Facilities Portfolio [PDF] Planning and Managing the Campus Facilities Portfolio [PDF].
Author: Edited by William A. Daigneau, APPA Fellow

The campus and facilities of a college should be managed using the same principles as any other investment in an institution's financial portfolio. Stemming from the APPA/NACUBO Institute for Facilities Finance, this book addresses the totality of managing the facilities investment of an educational institution. Jointly published by APPA & the National Association of College & University Business Officers; supported in part by Sodexo USA.

PDF, 148 pages, ISBN 1-890956-27-9, Item A747
$ 40.00 (Member Price: $ 20.00)

Date Published: 2003
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Planning for Master Planning [PDF] Planning for Master Planning [PDF].
Author: John R. Reeve and Marion B. Smith

Provides the reader with discussions of why master planning is important, the types of master planning, and the ways to implement a successful effort. You will also learn how to prepare to do a master plan, determine objectives and who to involve, administer all aspects of the plan, and select master planning consultants.

PDF, 112 pages, ISBN 0-913359-85-8, Item A694
$ 40.00 (Member Price: $ 20.00)

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Planning Within a Community Context (PDF-PDC9).
Author: Ira Fink
Downloadable PDF file of Chapter 54 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 14 pages, ISBN FM-54, Item FM-54
$ 25.00 (Member Price: $ 15.00)

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Presentation Skills Presentation Skills.
Author: Steve Mandel

This book attempts to answer the fundamental questions of how to prepare and deliver an effective speech. Proven techniques are presented that will give a reader the necessary skills to give more confident, enthusiastic and persuasive presentations. Topics covered are how to use body language effectively; how to organize thoughts and data for maximum impact; how to develop and use visual aids, as well as (of course) how to deliver what you have prepared.

Softcover, 88 pages, ISBN 1-56052-526-6, Item C359
$ 28.00 (Member Price: $ 18.00)

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Preservation of Library and Archival Materials Preservation of Library and Archival Materials.
Enhances and improves understanding of needs between librarians, archivists, and facilities professionals. Chapters include central issues in preservation, developing a collaborative national preservation program, environmental and climate control, maintenance issues, pest management, fire protection, and more.

Softcover, 66 pages, ISBN 0-913359-60-2, Item A668
$ 15.00 (Member Price: $ 10.00)

Note: Developed in cooperation with the Commission on Preservation and Access.
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Primary Fuel Management (PDF-EU9).
Author: Cheryl L. Gomez & Warren W. Weeks
Downloadable PDF file of Chapter 42 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 21 pages, ISBN FM-42, Item FM-42
$ 25.00 (Member Price: $ 15.00)

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Product—Process—People: The Principles of High-Performance Management Product—Process—People: The Principles of High-Performance Management.
Author: William A. Daigneau

The reason why most management theories don’t work is because they don’t connect the dots. Instead, they focus on the activities of management: how to plan, organize, direct, staff, control, innovate, market, strategize, and lead. Instead, the goal of this book is to show you how to develop and combine three ingredients (products, processes and people) to create a high-performing organization.

Softcover, 168 pages, ISBN 1-8909856-91-0, Item A772
$ 45.00 (Member Price: $ 32.00)

Date Published: 07/07/2016
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Professional Services Procurement and Contracts (PDF-PDC10).
Author: David J. Sheahen
Downloadable PDF file of Chapter 58 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 19 pages, ISBN FM-58, Item FM-58
$ 25.00 (Member Price: $ 15.00)

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Professionalism In the Office Professionalism In the Office.
Author: Marilyn Manning, Ph.D.
Part of the "Fifty-Minute" Book Series, this title aids both specifically and with broad strokes the 21st-century administrative professional. Today's assistant needs a variety of skills to juggle communication, records and personalities of a given office. Main topics include time management, effective phone and writing techniques, handling conflict with professionalism, and improving decision making and prioritizing skills.

Softcover, 98 pages, ISBN 1-56052-606-8, Item C383
$ 28.00 (Member Price: $ 18.00)

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Project Design and Development (PDF-PDC11).
Author: Michael Haggans
Downloadable PDF file of Chapter 59 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 22 pages, ISBN FM-59, Item FM-59
$ 25.00 (Member Price: $ 15.00)

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Project Financing (PDF-PDC12).
Author: Alan V. Matthews & Diane M. Cook
Downloadable PDF file of Chapter 65 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 17 pages, ISBN FM-65, Item FM-65
$ 25.00 (Member Price: $ 15.00)

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Quality Interviewing.
Author: Robert B. Maddux
Avoid the seven unforgivable mistakes of interviewing. Use this concise, quick-read book to help you master the interviewing process — and make sound hiring decisions you won’t regret. You’ll learn how to easily assess strengths and weaknesses, and what to look for in a prospective employee. It’s just as invaluable for job seekers!

Softcover, 78 pages, ISBN 1-56052-262-3, Item C389
$ 28.00 (Member Price: $ 18.00)

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Real Estate Management (PDF-PDC13).
Author: Melanie Besio, Mitzi Lee & Ellen Miller

Downloadable PDF file of Chapter 67 of Facilities Management: A Manual for Plant Administration, third edition.

PDF, 19 pages, ISBN FM-67, Item FM-67
$ 25.00 (Member Price: $ 15.00)

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Recruitment and Employment (PDF-GA16).
Author: Curtiss K. Behrens & Terrence R. Bishop
Downloadable PDF file of Chapter 7 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 22 pages, ISBN FM-07, Item FM-07
$ 25.00 (Member Price: $ 15.00)

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Regulatory Issues for Utility Plants (PDF-EU10).
Author: Mohammad H. Qayoumi
Downloadable PDF file of Chapter 43 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 8 pages, ISBN FM-43, Item FM-43
$ 25.00 (Member Price: $ 15.00)

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Reinvent Your Career Reinvent Your Career.
Author: Susan Wilson Solovic
Reinvent Your Career contains practical advice for those going through career transitions or trying to make decisions about where they want to go with their lives. It contains true stories of individuals who have reinvented themselves out of necessity or by choice. These stories share their successes, failures, feelings, and inspirations.

Softcover, 224 pages, ISBN 1-56414-682-0 , Item C414
$ 30.00 (Member Price: $ 20.00)

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Renovations and Alterations (PDF-PDC14).
Author: Jon Hlafter
Downloadable PDF file of Chapter 64 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 28 pages, ISBN FM-64, Item FM-64
$ 25.00 (Member Price: $ 15.00)

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Retaining Your Employees Retaining Your Employees.
Author: Barb Wingfield and Janice Berry
Explains the three Rs of employee retention--respect, recognition, and rewards. Exercises help you understand your existing management style and how to adjust it for greater workplace effectiveness. Includes a worksheet to help you get started.

Softcover, 104 pages, ISBN 1-56052-607-6, Item C379
$ 28.00 (Member Price: $ 18.00)

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Rightful Termination.
Author: Ron Visconti, M.A. and Richard Stiller
When managers are faced with having to dismiss an employee, termination can be made easier by understanding the process involved. This book is designed to help correct the myths and misconceptions, and to explain the legal ramifications of employee termination.

Softcover, 94 pages, ISBN 1-56052-248-8, Item C475
$ 28.00 (Member Price: $ 18.00)

Date Published: 1994
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Risk Management and Insurance (PDF-GA17).
Author: Raymond Degenhart, with contributions by Thomas R. Henneberry
Downloadable PDF file of Chapter 18 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 24 pages, ISBN FM-18, Item FM-18
$ 25.00 (Member Price: $ 15.00)

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Sewer and Storm Drain Systems (PDF-EU11).
Author: Robert Charbonneau
Downloadable PDF file of Chapter 51 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 34 pages, ISBN FM-51, Item FM-51
$ 25.00 (Member Price: $ 15.00)

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Solid Waste and Recycling (PDF-O&M18).
Author: Phillip R. Melnick
Downloadable PDF file of Chapter 33 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 31 pages, ISBN FM-33, Item FM-33
$ 25.00 (Member Price: $ 15.00)

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Space Management (PDF-PDC15).
Author: Melanie Besio, Jeffrey Tilman, Gail Biddison, & Thomas Hier, with contributions by Alicia Stokes
Downloadable PDF file of Chapter 66 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 24 pages, ISBN FM-66, Item FM-66
$ 25.00 (Member Price: $ 15.00)

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Special Planning for Special Places Special Planning for Special Places.
Author: Edited by Persis Rickes

This resourceful anthology from SCUP aims to provide new insights and strategic planning tools for occupants and planners alike. Facilities and academic planners, architects, and anyone interested in the impact of special spaces on the campus learning environment will find this book to be a valuable resource.  Drawn from articles published in Planning for Higher Education.

Softcover, 141 pages, ISBN 0-9601608-5-X, Item D301
$ 10.00 (Member Price: $ 5.00)

Date Published: 1997
Note: Published by the Society for College and University Planning
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Stewardship & Accountability in Campus Planning, Design & Construction Stewardship & Accountability in Campus Planning, Design & Construction.
Author: Edited by Donald J. Guckert, APPA Fellow

These 12 chapters from facilities PDC experts offer the tools you can use to build your reputation as educational facilities professionals. They will help you frame your technical successes as you demonstrate your stewardship of your campus facilities.

Softcover, 105 pages, ISBN 0-890956-35-X, Item A757
$ 40.00 (Member Price: $ 25.00)

Note: Don Guckert is dean of the PD&C track at APPA's Institute for Facilities Management
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Strategic Assessment Model (SAM) 2001-02 Survey Report (PDF-PDF01).
Author: Laura Long
APPA's Strategic Assessment Model is a carefully crafted set of analytical measurements that provide the facilities professional with insightful indicators of the condition of their operation. This report is a concise set of high-level diagnostic measurements that focus on financial indicators, business processes, customer satisfaction, and employee relations. Included are more than two dozen tables that show: * Facility operating expenditures per current replacement value * Facility condition index * Needs index * Routine work order cycle time (hours) * Annual energy reinvestments per utility expenditure * Design costs as percent of total adjusted actual project costs * Much more

PDF, 124 pages, ISBN SAM, Item A750
$ 5.00 (Member Price: $ 0.00)

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Strategic Assessment Model, The (SAM), second edition [PDF] Strategic Assessment Model, The (SAM), second edition [PDF].
Author: Briselden, Cain, Christensen, Givens, Harkenrider, Kinnaman and Long

The second edition of APPA's self-assessment and continuous improvement tool was fully revised and expanded in 2001. The authors discuss how SAM concepts and performance indicators are organized within the Balanced Scorecard structure and how they utilize the Baldrige Quality Award criteria. Also new to the second edition are eight case studies from schools around the world on how SAM is implemented and used as a benchmark for successful facilities management. The appendices provide a glossary, references and the SAM surveys

PDF, 228 pages, ISBN 1-890956-19-8, Item A740
$ 50.00 (Member Price: $ 25.00)

Date Published: 2001
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Strategic Capital Development: The New Model for Campus Investment Strategic Capital Development: The New Model for Campus Investment.
Author: Harvey H. Kaiser & Eva Klein

This book presents a bold approach for planning capital investments from a strategic and long-range perspective. The authors combine their extensive higher education experience and expertise to improve capital planning and decision-making and to make a case for a new model that seeks to balance idealism with pragmatism. They define stewardship principles necessary to create and sustain a physical plant that is responsive to institutional strategies and functions, that remains attractive to faculty and students, and optimizes available resources. Fully illustrated with 59 figures.  Includes extensive resource list.

Softcover, 172 pages, ISBN 1-890956-55-4, Item A763
$ 75.00 (Member Price: $ 50.00)

Date Published: 2010
Note: Presented by APPA's Center for Facilities Research (CFaR)
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Strategic Planning for Facilities (PDF-GA18).
Author: William D. Middleton & Brenda Norman Albright, with contributions by William A. Daigneau
Downloadable PDF file of Chapter 2 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 10 pages, ISBN FM-02, Item FM-02
$ 25.00 (Member Price: $ 15.00)

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Stress That Motivates Stress That Motivates.
Author: Dru Scott, Ph.D.
Stress is an inevitable part of life. There are many books out there that seek to eliminate stress, but what about putting stress to work instead? Stress That Motivates introduces readers to this revolutionary way of thinking through “self-talk secrets” and insights that will not only help them recognize their stress triggers but will motivate them to consciously change the way they think and react to stress. The revised edition of this best-selling book provides added guidance for practicing the Stress That Motivates system through revised case studies and Dru Scott’s Quick-Start Set of Reinforcements. The expanded first half also includes a new toolkit for self-motivation in stressful situations.

Softcover, 120 pages, ISBN 1-56052-537-1, Item C422
$ 28.00 (Member Price: $ 18.00)

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Surviving Information Overload Surviving Information Overload.
Author: Odette Pollar
No doubt about it – we live in the Information Age. Every day we are bombarded with information whether we are sitting at our desks or on our couches. The information we need (and even some we don’t need) comes to us faster and in more formats than ever before. It’s no wonder many of us are living with information anxiety. The good news is, you can take control of the information onslaught, and learn to find, filter, and focus on what you need. This is not just another book about creating a better filing system or turning off your television – it is about recognizing the value of time. However you contend with the daily information you receive, this book will help you determine what is working for you and what is not.

Softcover, 110 pages, ISBN ISBN# 1-56052-694-7, Item C404
$ 28.00 (Member Price: $ 18.00)

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Sustainability: Taking the Long View.
Author: Edited by Rod Rose

An expanded, book-length edition of SCUP's journal, Planning for Higher Education. Reviews all aspects of sustainability and green building design, and will help you shape policies and practices that mitigate or overcome deficiencies and impacts uncovered through assessment.

Softcover, 200 pages, ISBN ISSN 0736-0983, Item D303
$ 60.00 (Member Price: $ 50.00)

Note: Published by the Society for College & University Planning.
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Tapping Potential: Issues in Human Resource Management Tapping Potential: Issues in Human Resource Management.
Author: APPA

Introduction by William D. Middleton

  • Building a Foundation for Excellence
  • Jump-Starting Participatory Management
  • Visioning: Management Fad or Proven Concept?
  • The Successful Executive Search
  • Job Descriptions and the Changing American Workplace
  • Managing Cultural Diversity
  • Sexual Harrassment: Problems and Solutions

Softcover, ISBN 0-913359-64-5, Item A671
$ 10.00 (Member Price: $ 5.00)

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Telecommunication Systems (PDF-EU12).
Author: Thomas E. Darragh
Downloadable PDF file of Chapter 49 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 16 pages, ISBN FM-49, Item FM-49
$ 25.00 (Member Price: $ 15.00)

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Thought Leaders Report 2006: University Facilities Respond to the Changing Landscape of Higher Education [PDF] Thought Leaders Report 2006: University Facilities Respond to the Changing Landscape of Higher Education [PDF].
Author: APPA

This report stems from APPA's first annual Thought Leaders summit, sponsored by Carter & Burgess, Inc.  A group of 21 educational leaders identified seven trends affecting higher education's future and report on the Top Critical Facilities Issues.

PDF, 26 pages, ISBN 1-890956-39-2, Item TLS06
$ 0.00 (Member Price: $ 0.00)

Date Published: 2006
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2007: Educational Facilities and the Impact of Technology, Expectations, and Competition [PDF] Thought Leaders Report 2007: Educational Facilities and the Impact of Technology, Expectations, and Competition [PDF].
Author: APPA

The 2007 Thought Leaders Symposium, sponsored by Carter & Burgess, Inc., with sponsorship assistance from IBM, focused on evolving technology, changing stakeholder expectations, and the impact of competition on both those drivers of change. The report includes the top critical facilities issues.

PDF, 36 pages, ISBN 1-890956-44-9, Item TLS07
$ 0.00 (Member Price: $ 0.00)

Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2008: The Challenges of Demographic Changes and Accountability to Campus Facilities [PDF] Thought Leaders Report 2008: The Challenges of Demographic Changes and Accountability to Campus Facilities [PDF].
Author: APPA

Two of the most important issues facing higher education in the next decade are changing demographics and growing demands for accountability. Demographic shifts will affect both the student population and the workforce, and universities need to respond to the demands of new generations and ethnic groups. At the same time, the call for accountability in higher education only continues to grow.  This is the report of APPA's third annual Thought Leaders symposium, sponsored in part by Jacobs.

PDF, 31 pages, ISBN 1-890956-49-X, Item TLS08
$ 0.00 (Member Price: $ 0.00)

Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2009: The Economy's Influence on Environmental Sustainability and Energy [PDF] Thought Leaders Report 2009: The Economy's Influence on Environmental Sustainability and Energy [PDF].
Author: APPA

The 2009 Thought Leaders Symposium, sponsored in part by Haley & Aldrich, Inc., and with sponsorship assistance from Delta Controls, focused on the specific topics of environmental sustainability and energy, as seen through the prism of the economy. Included are resources and discussions on the identified top ten critical facilities issues:
1. Adjusting to the new sustainability reality
2. Developing an institutional vision of sustainability
3. Creating a leadership role in addressing sustainability
4. Confronting economic challenges
5. Fixing broken budget models
6. Managing rising energy costs and energy volatility
7. Engaging the campus to address energy challenges
8. Managing space
9. Prioritizing renewal needs
10. Meeting the challenges of workforce development

PDF, 42 pages, ISBN 1-890956-56-2, Item TLS09
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Note:

Produced in conjunction with APPA's Center for Facilities Research (CFaR)


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Thought Leaders Report 2010: Assessing and Forecasting Facilities in Higher Education [PDF] Thought Leaders Report 2010: Assessing and Forecasting Facilities in Higher Education [PDF].
Author: APPA

The 2010 Thought Leaders Symposium, sponsored in part by UGL Services, identified major issues confronting higher education (both current and projected), and further identified the top critical facilities issues. The results are wide-ranging and reflect the multiplicity of challenges facing higher education and the built environment:

1. Crafting an integrated strategic plan;
2. Achieving financial sustainability;
3. Creating change agents in facilities;
4. Addressing regulatory compliance;
5. Facing the challenge of changing demographics;
6. Creating an environmentally sustainable and energy efficient campus;
7. Managing the impact of technology; and
8. Addressing campus safety and security.

PDF, 42 pages, ISBN 1-890956-60-0, Item TLS10
$ 0.00 (Member Price: $ 0.00)

Date Published: 2010
Note:

Produced in conjunction with APPA's Center for Facilities Research (CFaR)


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Thought Leaders Report 2011: Workplace Demographics and Technology: Challenges and Opportunities to the Campus Mission [PDF] Thought Leaders Report 2011: Workplace Demographics and Technology: Challenges and Opportunities to the Campus Mission [PDF].
Author: APPA

The 2011 Thought Leaders Symposium, sponsored in part by UGL Services and Jacobs, identified major issues confronting higher education (both current and projected), and identified the top critical facilities issues affecting the campus environment:

1. Establish a culture of innovation and collaboration;
2. Improve productivity with level or decreasing resources;
3. Leverage technology to improve decision making;
4. Align IT and facilities;
5. Create a new budget model for IT and facilities;
6. Confront shifting workforce demographics;
7. Increase the flexibility of the workforce;
8. Make smart decisions about outsourcing;
9. Improve emergency preparedness; and
10. Manage the existing built environment.

PDF, 49 pages, ISBN 1-890956-69-4, Item TLS11
$ 0.00 (Member Price: $ 0.00)

Date Published: September 2011
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2012: Campus Space...An Asset and a Burden [PDF] Thought Leaders Report 2012: Campus Space...An Asset and a Burden [PDF].
Author: APPA

The 2012 Thought Leaders Symposium, sponsored in part by DTZ, a UGL company, and Jacobs, identified major issues, trends, and recommendations related to the focused topic of space management and utilization in higher education.  The report includes an executive summary, aspects of space allocation and management, opportunities and implications for improved space management, references and resources, and the top space management issues for higher education:

  • Align space management to the mission of the institution
  • Make space one of the top assets of the institution
  • Change the culture of space
  • Develop effective policies, processes, and organizational structures to manage space
  • Implement a space inventory system to understand resources and identify needs
  • Address space utilization by assembling credible data and adopting best practices

PDF, 33 pages, ISBN 1-890956-72-4, Item TLS12
$ 0.00 (Member Price: $ 0.00)

Date Published: September 2012
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2013: The Rising Cost of Higher Education [PDF] Thought Leaders Report 2013: The Rising Cost of Higher Education [PDF].
Author: APPA

The 2013 Thought Leaders symposium, sponsored in part by DTZ, a UGL company, and Jacobs, focused on the topic of the rising cost of higher education.  More than three dozen higher education leaders--including presidents, provosts, business officers, consultants, association executives, and facilities professionals--participated in a facilitated discussion and work session to identify, prioritize, and recommend solutions on the issues related to the cost of higher education.  The report includes an executive summary, the challenge of rising costs in higher education, colleges in crisis, the top issues in higher education facilities, a lengthy resource list, and a list of participants.

PDF, 40 pages, ISBN 1-890956-74-0, Item TLS13
$ 0.00 (Member Price: $ 0.00)

Date Published: September 2013
Note: Produced in conjunction with APPA's Center for Facilities Research (CFaR)
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Thought Leaders Report 2014: Leveraging Facilities for Institutional Success [PDF] Thought Leaders Report 2014: Leveraging Facilities for Institutional Success [PDF].
Author: APPA

The 2014 Thought Leaders symposium, sponsored in part by DTZ, a UGL company, and Jacobs, focused on the issues and challenges related to leveraging campus facility assets to achieve desired institutional outcomes.  More than three dozen higher education leaders--including presidents, provosts, business officers, consultants, association executives, and facilities professionals--participated in a facilitated discussion and work session to examine the gap between where higher education wants to be and where it actually finds itself.
Participants sought to identify the key characteristics of successful campuses, then looked at what institutions are actually achieving – the disagreeable reality of unsustainable funding models, unsuccessful students, and poorly utilized resources.  The report includes an executive summary, strategies for improving institutional outcomes, the top facilities strategies to support the college or university, a lengthy resource section, and a list of participants.

PDF, 45 pages, ISBN 1-890956-85-6, Item TLS14
$ 0.00 (Member Price: $ 0.00)

Date Published: September 2014
Note: Produced in conjunction with APPA's Center for Facilities Research
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Thought Leaders Report 2015: Facilities & Technology: The Transformation of Thought Leaders Report 2015: Facilities & Technology: The Transformation of "Campus" [PDF].
Author: APPA

Educational institutions that master new technologies will have an edge in the increasingly competitive higher education landscape.  They will better serve learners and support instructors, and they'll make smarter use of limited resources and advance the safety and sustainability of the institution.  APPA's 2015 Thought Leaders report discusses the factors related to integrating technology and the campus built environment; using technology to enhance critical campus functions; and integrating facilities management and information technology.

New technology will require new skills and new approaches to day-to-day tasks. The result will be a new campus for a new era, which will need to address the following needs:

  • Restructuring the facilities management organization to effectively integrate new technology
  • Crafting policies that enhance facilities/IT integration
  • Creating successful facilities/IT integration
  • Preparing the facilities professional of the future
  • Imagining the IT/facilities integration of the future: where we are going

The report includes a contextual introduction, a comprehensive section on using technology to enhance key campus functions, questions for further discussion, a lengthy resource section, and a list of participants.  Sponsored in part by Jacobs.

PDF, 33 pages, ISBN 1-890956-89-9, Item TLS15
$ 0.00 (Member Price: $ 0.00)

Date Published: September 2015
Note:

Produced in conjunction with APPA's Center for Facilities Research


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Thought Leaders Report 2016: Remaking the Facilities Organization Thought Leaders Report 2016: Remaking the Facilities Organization.
Author: APPA

The 2016 Thought Leaders symposium, supported in part by long-time sponsor Jacobs, focused on Remaking the Facilities Organization. The report makes the case for a customer-centric higher education facilities organization. Experts provide their insights on how a focus on the customer provides a framework for driving change. The benefits of a customer-centric focus include empowered employees, better alignment between the mission of the facilities organization and the mission of the institution, and improved stewardship of campus systems and resources. The report examines in detail how a customer-centric focus can be applied to the four major responsibilities of educational facilities organizations: 1) general administration and management; 2) operations and maintenance; 3) energy and utilities; and 4) facilities planning, design, and construction. The report defines goals within each of these areas and suggests strategies for facilities leaders to achieve them.

PDF, 39 pages, ISBN 1-890956-94-5, Item TLS16
$ 0.00 (Member Price: $ 0.00)

Date Published: September 2016
Note: Produced in conjunction with APPA's Center for Facilities Research
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Time Management, 3rd Ed.
Author: Marion E. Haynes
Get a grip on priorities, identify your "time traps," and make every minute count by using these practical planning aids. Control your use of time. Make the best use of your personal energy. Set your priorities.

Softcover, 120 pages, ISBN 1-4188-8911-3, Item C476
$ 28.00 (Member Price: $ 18.00)

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Today's Challenge to Tomorrow's Vision: A Study of Facilities Conditions at Schools of Theology.
Author: APPA
Based on research, workshops, and site visits, this report assesses the condition of campus facilities and 202 schools of theology in the United States and Canada.

Softcover, 97 pages, ISBN 0-913359-65-3, Item A673
$ 10.00 (Member Price: $ 5.00)

Note: A joint report by APPA and Lilly Endowment, Inc.
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Training Managers to Train Training Managers to Train.
Author: Brother Herman Zaccarelli, C.S.C.

Training Managers to Train focuses on answering the question: How does a manager plan, implement, and evaluate training programs designed to help employees with diverse backgrounds, skills, and experience become better at their jobs and, as a result, meet the organization’s goals? The answer to this question is presented in the pages that follow. Professional trainers know the principles and practices for successful training development and delivery. These are shared in this edition and labeled as “Professional Trainers’ Tips.”

Softcover, 94 pages, ISBN 1-56052-700-5, Item C362
$ 28.00 (Member Price: $ 18.00)

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Transforming Higher Education: A Vision for Learning in the 21st Century Transforming Higher Education: A Vision for Learning in the 21st Century.
Author: Michael G. Dolence and Donald M. Norris
How do we better prepare ourselves for the changes the Information Age brings? Transforming Higher Education includes specific suggestions on how to unleash the power of perpetual learning in a fused work and learning environment, deploy the four components of transformation (realign, redesign, redefine, reengineer), and introduce a transformative model on campus.

Softcover, 100 pages, Item D300
$ 25.00 (Member Price: $ 10.00)

Note: Published by the Society for College and University Planning
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Transportation (PDF-O&M19).
Author: John P. Harrod Jr.
Downloadable PDF file of Chapter 35 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 15 pages, ISBN FM-35, Item FM-35
$ 25.00 (Member Price: $ 15.00)

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Turned On: Eight Vital Insights to Energize Your People, Customers, and Profits Turned On: Eight Vital Insights to Energize Your People, Customers, and Profits.
Author: Roger Dow & Susan Cook
Roger Dow, a former vice president for Marriot Corp., delivered the keynote address at the 1997 APPA annual meeting in Orlando. Dow's book, Turned On, offers simple, practical advice for developing a customer service orientation and is packed with examples of how these insights work in practice. APPA is pleased to be able to offer a limited number of these books, published by Harper Collins.

Softcover, 302 pages, ISBN 0-88730-861-9, Item F304
$ 20.00 (Member Price: $ 15.00)

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Understanding Financial Statements Understanding Financial Statements.
Author: James O. Gill, Moira Chatton
This book is a first step for business owners and employees in learning how to become comfortable with the basic tools of finance and how to use financial information to better understand, monitor, and interpret the operations of a business. You will be introduced to the basic tools of finance – the balance sheet, the income statement, and the cash flow statement. You can learn to use twelve standard ratios and ordinary percentages to interpret and use this financial information whenever you need to in running any business. That is the real role of financial tools – to help you succeed.

Softcover, 110 pages, ISBN 1-56052-425-1, Item C405
$ 28.00 (Member Price: $ 18.00)

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Water Supply and Distribution Systems (PDF-EU13).
Author: Kavous Emami
Downloadable PDF file of Chapter 50 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 18 pages, ISBN FM-50, Item FM-50
$ 25.00 (Member Price: $ 15.00)

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Winning at Human Relations Winning at Human Relations.
Author: Elwood Chapman & Barb Wingfield
This easy-to-read interactive book helps you assess your skills and work toward improvement. If you are technically smart but “human-relations dumb,” this book will teach you how to work with all kinds of people from co-workers to superiors. You will learn how to communicate more effectively, be objective, and develop cooperative relationships that will benefit everyone involved. You will learn what causes damage to relationships, how to listen more effectively and recognize your vulnerabilities, and how to apply a step-by-step guide that will create a strategy to make you a winner at human relations.

Softcover, 88 pages, ISBN 1-56052-689-0, Item C391
$ 28.00 (Member Price: $ 18.00)

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Work Management Systems (PDF-O&M20).
Author: Jay W. Klingel
Downloadable PDF file of Chapter 21 of Facilities Management: A Manual for Plant Administration, third edition. The manual is the primary text for APPA’s popular Institute for Facilities Management.

PDF, 49 pages, ISBN FM-21, Item FM-21
$ 25.00 (Member Price: $ 15.00)

Note: This PDF will be sent to you via e-mail.
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Writing Business Proposals and Reports Writing Business Proposals and Reports.
Author: Susan L. Brock
This book addresses two common forms of written communication that are used for very different purpose than ordinary memos or letters. Many people who are called upon to create proposals or reports meant to inform or persuade others, find themselves in a panic over what looked to be a simple writing task. A good proposal can influence or determine an outcome for you or your company.

Softcover, 90 pages, ISBN 1-56052-122-8, Item C396
$ 28.00 (Member Price: $ 18.00)

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Writing Effective E-Mail Writing Effective E-Mail.
Author: Nancy Flynn and Tom Flynn
Basic tops for writing messages that are clear and compelling but also offers guidance on sensible e-mail usage. By becoming aware of some potential risks of sending e-mail, you can avoid making mistakes that can lead to personal or workplace disasters. Although e-mail is a widely used tool, it is never secure – e-mail that is misused, or is read by people for whom it is not intended, can have devastating consequences to an individual or to an entire organization. Despite potential pitfalls, e-mail is one of the most effective and powerful communication tools we have. This book will show you how to compose and format persuasive e-mail messages with subject lines that will get your message read and acted upon. You will also find tips for reducing the clutter and controlling electronic junk mail that can help you cope with a growing problem for e-mail users – information overload.

Softcover, 116 pages, ISBN 1-56052-681-5, Item C406
$ 28.00 (Member Price: $ 18.00)

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Xers & the Boomers: From Adversaries to Allies: A Diplomat's Guide, The Xers & the Boomers: From Adversaries to Allies: A Diplomat's Guide, The.
Author: Claire Raines and Jim Hunt
Focusing on the reader as the diplomat, this book offers ways to handle the infamous feud among Baby Boomers and Generation Xers, and to bridge the gap between them. Through six case studies and supporting analysis, you are bound to find at least one situation that hits eerily close to home. A must for anyone who has to manage both the employee with 20 years' experience and the newly hired college graduate.

Softcover, 111 pages, ISBN 1-56052-587-8, Item C377
$ 28.00 (Member Price: $ 18.00)

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